Full-Time Front Desk Coordinator (Dentrix Expert)

We are seeking a friendly, professional, and experienced Front Desk Coordinator to join our growing dental team. This is a full-time position (32+ hours per week) for someone who is positive, dependable, and ready to become an important part of our practice.

Qualifications:

Expert-level experience with Dentrix
Strong knowledge of state-sponsored dental insurance for children under 18 (Medicaid/State Aid) and PPO dental insurance plans
Excellent communication, organizational, and customer service skills
Positive attitude and strong work ethic
Ability to multitask in a fast-paced dental office

Responsibilities include, but are not limited to:

Following up on outstanding insurance claims
Verifying insurance eligibility and benefits
Completing insurance breakdowns
Scheduling patient appointments
Making recall calls
Presenting treatment plans and discussing financial arrangements (CareCredit, Cherry, Sunbit).
Providing exceptional customer service to patients both in person and over the phone
Assisting with other front office duties as needed

Our practice also works with a traveling specialist who visits once a month (root canals, extractions, and dental implants). Experience coordinating specialty appointments is a plus.

Schedule Requirements:

Full-time (32+ hours per week)
Monday (10am-6pm), Tuesday (10am-6pm), Wednesday (10am-6pm), Fridays & Saturdays (9am-2pm)
Availability to work 1–2 Saturdays per month is required.

If you are an experienced dental front desk professional who enjoys helping patients, thrives in a team environment, and is looking for a long-term opportunity, we would love to hear from you!