Dental Assistant

Reports to: Team Leader, Clinical Coordinator

SUMMARY
The Dental Assistant supports dental care delivery, while serving as the liaison to the treating doctor, in turn providing the ultimate patient care experience.
Embrace “Fish Philosophy”: Play, Make Their Day, Be There, Choose Your Attitude, Commit It, Be It, Coach It.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties may be assigned.

Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
Work under the general direction of the team leader and clinical coordinator
Clinical charting---all aspects: periodontal, existing restorations, proposed treatment, etc.
Clinical Notes—record accurate, detailed notes for all encounters with patients; record medical and dental histories and vital signs for each patient.
Patient scheduling-coordinate with administrative staff to schedule patients and to ensure clinics’ efficiency
Recall/Reinstatement program-work daily to fill schedule
Morning huddle preparation one day before, using morning huddle form
Utilization of Denticon Software for all chart audits, recall/reinstatement, AM Huddle, etc.
Coordination of lab cases with clinical coordinator
Assist doctor during all procedures/exams utilizing 4 handed dentistry
Working knowledge of all dental procedures, with an emphasis on endodontics, periodontics, oral surgery, and restorative dentistry.
Set up/Tear down of operatories for all procedures following OSHA guidelines
Acquire proper digital x-rays, maintaining digital sensors
Maintain proper mixing techniques of all dental materials
Acquire accurate alginate impressions, perform all essential lab work with competency
Sterilization and disinfection of all dental instruments/PPE, following OSHA guidelines
Wear proper PPE at all times
Follow Standard Operating Procedures of Grand Dental - Orthodontics
Follow Standard Operating Procedures of the Pedodontic Program
Administer post-operative instruction/assistance for all patients and procedures, including post op forms
Maintenance of all dental equipment, utilizing proper techniques and required accessories
Maintain a tidy environment, following all OSHA standards throughout entire clinic
Work with all team members to make for a productive day--TEAMWORK
Maintain a professional work environment
Maintain personal chair side manner
Problem solving with solution-based results
Exceptional communication/customer service skills
Focus on building relationships with patients and team members
Computer Literacy
Time Management---Prioritize tasks accordingly
Commitment to Excellence
OSHA/HIPPA Compliance

Other Duties

Participate in community awareness events and activities—2 per year minimum
Participate in continuing education
Be an active participant in staff meetings
Serve all patients at the highest level

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Previous dental experience
Computer literacy

Competencies

Demonstrates effective verbal skills to communicate with patients, staff and management
Has a genuine interest in working with and helping patients
Supports organization’s objectives and customer service policies
Prioritizes and balances the needs of patients and the needs of the organization
Is well presented, polite, tactful and friendly
Is flexible, decisive and quick-thinking
Is patient, calm and able to handle complaints and difficult situations effectively
Demonstrates PC aptitude