Office Manager

PRIMARY RESPONSIBILITIES

Responsible for administering the day-to-day activities of the business office, including: patient and employee relations; staff interviewing/dismissal; management of marketing and communications efforts; ensuring regulatory compliance; staff training and motivation. Assist the dentist with other tasks as assigned.

SPECIFIC DUTIES

o Manage day-to-day operations of dental office

o Manage and direct staff assignments and activities, in accordance with office policies and applicable laws

o Manage compliance with OSHA, state and federal regulations

o Know and follow dental office contingency plan

o Stay current with trends, legislation and regulations in the dental profession

o Manage patient financial accounts

o Manage the hiring and ongoing performance of staff

o Manage and update office computer systems

Patient Management

o Oversee patient relations and handle patient complaints

o Help explain office policy to patients

o Help support staff as needed (i.e., appointment scheduling, collections, insurance, etc.)

o Monitor patient relations with regular patient satisfaction surveys

Staff Management

o Assign, direct and manage staff duties, as assigned by the dentist

o Determine staff schedules

o Recruit, interview and hire employees as directed by the dentist

o Orient and train new staff

o Organize staff training on OSHA and HIPAA compliance

o Display any posters required by federal, state or local law

o Monitor staff performance

o Conduct staff and salary reviews

o Coordinate team meetings

o Engage in conflict resolution

o Help arrange for staff CE

o Make business travel arrangements for dentist and staff

Schedule:

M 8-5
T 8-5
W 8-5
TR 8-5
F 8-5

S one Saturday a month, taking Friday off that week 745-3

Job Type: Full-time

Pay: $60,000.00 per year plus bonuses

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Experience:

Dental Office Manager: 1 year required