Dental Patient Coordinator

Job Title: Dental Patient Coordinator
Location: Green Valley Ranch, Denver, CO
Type: Full-Time (Monday-Thursday, one Friday a month)
Hourly Rate: $25-$28/hour + Daily Bonus Opportunities
Benefits: Full Benefits Package Included

About Us:
We are a growing family dental practice in the Green Valley Ranch area of Denver, CO, led by a dedicated General Dentist who is passionate about providing exceptional patient care. Our team is committed to creating a positive, welcoming environment for both our patients and staff. As we continue to expand, we’re seeking a Dental Patient Coordinator to join our team and help us deliver the best possible experience for our patients and the entire office.

Position Overview:
The Dental Patient Coordinator is a key member of our team who will be responsible for providing excellent patient service and ensuring smooth day-to-day operations of the practice. This full-time role offers a unique opportunity to be part of a compassionate and team-oriented office culture. You will be responsible for greeting patients, verifying insurance, managing patient scheduling, assisting with treatment planning, and handling patient finances, all while creating a positive experience from check-in to check-out. Strong communication skills, attention to detail, and a commitment to delivering outstanding patient care are essential.

Key Responsibilities:

Patient Check-in/Check-out: Greet patients warmly, ensure smooth check-in and check-out process, and address any questions or concerns.

Insurance Verification: Verify and update patient insurance information, confirm coverage, and communicate details to patients in a clear and helpful manner.

Treatment Planning: Assist the dentist in presenting and explaining treatment plans to patients, including the costs and insurance coverage.

Patient Financing: Help patients understand and apply for financing options, answer any questions related to billing, and assist with payment arrangements.

Scheduling: Manage patient scheduling and appointment reminders, ensuring optimal flow of the office schedule.

Phone & Verbal Communication: Handle inbound and outbound calls, answer questions, and provide excellent customer service. Bilingual skills (Spanish) are essential for communicating with our diverse patient base.

Administrative Support: Maintain accurate patient records, handle correspondence, and ensure all paperwork is completed in a timely and accurate manner.

Team Collaboration: Work closely with the dentist and clinical staff to ensure a seamless patient experience and contribute to a positive office culture.

Qualifications:

Previous Dental Experience: At least 1-2 years of experience in a dental practice or similar healthcare setting.

Bilingual (Spanish): Fluent in Spanish, both written and verbal, to assist our diverse patient population.

Patient Care Focus: Strong commitment to providing exceptional patient care and service.

Communication Skills: Excellent phone etiquette, verbal communication, and interpersonal skills.

Insurance & Billing Knowledge: Experience with dental insurance verification, treatment planning, and patient financing options.

Technology Proficient: Comfortable using dental software, scheduling systems, and Microsoft Office applications.

Attention to Detail: Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.

Positive Attitude: A team player with a positive, can-do attitude who enjoys working with others to create a supportive and patient-focused environment.

Schedule:

Monday-Thursday (8:00 AM – 5:00 PM)

One Friday per month (8:00 AM – 12:00 PM)

Compensation and Benefits:

Hourly Rate: $25-$28/hour, depending on experience

Daily bonus opportunities based on performance

Comprehensive benefits package including:

Health, dental, and vision insurance

Paid time off (PTO)

Retirement plan options (401k)

Continuing education and professional development support

How to Apply:
If you’re a motivated, patient-centered individual with a passion for helping others, we’d love to meet you! Please submit your resume and cover letter outlining your experience and why you’re a great fit for our team.