Job Summary:
Looking for an experienced office manager for a growing dental practice. We are looking for someone hard working, outgoing, detail oriented, organized, and a good multitasker. Candidate should have great interpersonal skills both on the phone and in-person, be very professional, and focus on providing an ideal patient experience. Looking for candidate to be a long-term integral part of the office.
Job Responsibilities:
-Greeting patients, checking them in/out, and scheduling/verifying appointments
-Answering phone calls, returning missed calls, and texting back patients
-Calculating and notifying patients of their copayments prior to appointments
-Collecting patient copayments on the day of treatment and clearing prior balances
-Verifying insurance eligibilities and determining insurance breakdown
-Submitting claims to insurance and following up with insurance claims that have been denied
-Reviewing EOBs, calculating writeoffs, and entering them into software
-Staying up to date with A/R and sending statements to patients
-Keeping up with recall lists
-Spearheading patient reactivation program
-Organizing social media platforms and posts
Hours of Operation: Monday 10-6, Tuesday 9-5, Wednesday 11-7, Thursday 10-6
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