Front office specialist ( all front office chores, Solo front office)

Are you a detail-oriented, multitasking pro who thrives in a close-knit, patient-focused environment? Join our dedicated team at Cotton Dentistry, where compassion and precision meet high-tech care.

We are looking for a Dental Front Office Specialist who will be the heart of our front desk operations—supporting both patients and team members in delivering a seamless dental experience.

🛠️ What You’ll Be Doing:
Handle all front office responsibilities, including:

Scheduling, rescheduling, and confirming appointments

Managing incoming and outgoing phone calls

Welcoming patients and collecting required information

Insurance verification and benefits breakdown for all patients (new and recall), minimum 48 hours prior to appointments

Patient and insurance payment posting, including:

EFT & check processing

EOB review and reconciliation

Claim appeals and documentation follow-up

Fee schedule maintenance and application of discounts where applicable

Present treatment plans and assist in scheduling follow-ups

Maintain a clean and organized front office, doctor’s office, and restroom area

💻 Skills & Qualifications:
Experience with Open Dental (required)

Strong knowledge of insurance processing, billing, and claims management

Detail-oriented with the ability to multitask and manage priorities effectively

Exceptional communication and patient service skills

Proactive and organized with a problem-solving mindset

❤️ Why Join Us?
A healthy, supportive, and respectful team culture

A patient-first approach to care and service

A private practice that values your ideas, experience, and contribution

Growth opportunity in a stable and fulfilling dental career

Disposable gowns, Face shields, Goggles, Latex gloves, Nitrile gloves, Regular masks