Front Office & Treatment Coordinator – $23–$30/hr + 401(k) & PTO

Overview
Relate Dental Care is a modern general dentistry practice providing preventive, restorative, and cosmetic care. We are committed to patient-centered dentistry with a strong focus on comfort, education, and long-term oral health.

We are seeking a reliable, personable, and detail-oriented Front Office & Treatment Coordinator to join our growing team. This is a hands-on front office role that combines patient coordination, scheduling, insurance, treatment presentation, and financial discussions.

The right candidate takes pride in creating an organized, welcoming patient experience and values accountability, teamwork, communication, and continuous improvement.

Responsibilities
- Greet patients warmly and create a welcoming first impression
- Answer phones professionally and manage appointment scheduling
- Verify PPO insurance benefits and clearly communicate coverage to patients
- Present diagnosed treatment plans and help patients understand recommended care
- Discuss treatment costs, insurance benefits, and financial options
- Collect co-pays and payments; manage daily reports and account balances
- Follow up on unscheduled treatment and overdue hygiene appointments
- Coordinate closely with the clinical team to maintain an efficient schedule
- Maintain accurate patient records in practice management software
- Help strengthen patient retention through thoughtful communication and follow-up
- Help keep the front office, schedule, and daily patient flow organized and running smoothly

What We're Looking For
- 1+ year of dental front office experience preferred
- General dentistry experience strongly preferred
- Strong understanding of PPO insurance verification and breakdowns
- Experience presenting treatment and discussing financial arrangements
- Comfortable managing multiple priorities in a fast-paced environment
- Excellent verbal and written communication skills
- Professional, organized, dependable, and accountable
- Coachable, adaptable, and growth-oriented
- Experience with OpenDental and Dental Intel is a plus

Compensation & Benefits
- $23–$30 per hour, based on experience
- 401(k)
- Paid time off (PTO)
- Professional growth opportunities
- Supportive leadership and team environment

Schedule
- Monday, Tuesday, Thursday, Friday & Saturday
- 8:30 AM–6:00 PM
- Full-time

About Relate Dental Care
We are building a practice culture centered on excellence, consistency, accountability, and patient trust. We are looking for someone who wants to contribute, grow with the team, and build a long-term career with us.