Registered Dental Assistant

About The Gleamery

The Gleamery is a venture-backed health and wellness startup reinventing the dental industry. Our mission is to build the first national dental brand specializing in professional-grade, high-quality comprehensive exams, teeth cleanings, whitening, and straightening—the services that modern consumers want and need. With a hospitality-driven ethos and seamless, technology-enabled guest experience, The Gleamery is rapidly expanding across the U.S., redefining preventive and cosmetic dental care.

About the Role

We’re seeking a Registered Dental Assistant (RDA) who’s passionate about preventative care and is excited to join our innovative startup environment. This is a hybrid clinical and guest service position. On the clinical side you'll be our go-to expert for GleamFit Aligners—performing X-rays and iTero scans, educating guests, and helping them confidently say "yes" to treatment. You’ll also assist with whitening, Gleam360 exams, and sterile processing. On the guest services side, you'll support front-of-house operations by helping manage the schedule and ensuring a smooth guest flow throughout the day.

Key Responsibilities

GleamFit Aligner Consultations & Sales
- Conduct photos, iTero scans and Nomad X-rays to support the aligner candidacy process.
- Use The Gleamery consultation method to guide guests through the decision-making process, uncovering their needs, addressing concerns, and confidently helping close treatment plans.
- Educate guests on GleamFit Aligners by highlighting their benefits and outlining our high-touch treatment process.
- Present financial investment, time commitment, and treatment expectations in a way that builds excitement and confidence.
- Place aligner attachments (as licensed) and support ongoing guest care throughout their treatment.
- Follow up with undecided guests by phone, SMS and email to increase conversion rates.
- Collaborate with the Dentist and Orthodontic team to ensure a seamless experience.

Preventive & Cosmetic Treatment Support
-Assist with Gleam360 comprehensive exams.
- Perform teeth whitening treatments.
-Support peptide treatment consultations and application, when identified as appropriate by the doctor.
- Scan, educate, and assist with night guards.

Guest Experience
- Welcome guests warmly, providing an exceptional first impression.
- Answer phones and respond to guest inquiries via text and email professionally and efficiently.
- Transition guests from the lobby to the Brush Bar and treatment rooms, setting the stage for a seamless experience.
- Setup and clean Comfort Add-On technologies for guests.
- Complete check-out, including collecting payment, scheduling follow-up visits and discussing package options.
- Ensure that the daily schedule remains full by proactively confirming appointments and filling schedule gaps as needed.
- Monitor upcoming appointments and take action to optimize the schedule, ensuring efficiency and high occupancy rates.
- Drive retention and loyalty by promoting rebookings, referrals and reviews.
- Manage guest concerns with a solution-focused approach, escalating when necessary.
Studio Operations & Team Collaboration
- Maintain a spotless, welcoming studio environment, including sterilizing treatment rooms, restocking supplies, and upholding OSHA compliance.
- Assist with inventory management and preparation of treatment materials.
- Engage in team meetings, company initiatives, and community outreach to drive guest retention and satisfaction.

Qualifications & Skills
- RDA in the state of CA
- Active dental license allowing the performance of X-rays
- Sales experience required, preferably in clear aligners.
- Strong ability to connect with guests, build trust, and confidently close sales.
- Exceptional communication, organization, and follow-up skills.
- Experience with electronic medical records (EMR) systems.
- The ability to work any day/time of the week and weekend with no restrictions.

Benefits & Compensation
- Competitive benefits
- Ongoing education and training
- The opportunity to work closely with The Gleamery’s Founder and Support Office team as we work to expand The Gleamery from coast-to-coast in the US
- $24-$26/hr dependent upon experience

Latex gloves, Regular masks