Practice Administrator (Dental Office Manager)

Practice Administrator (Dental Office Manager)
About the Practice: A highly respected, well-established fee-for-service private practice with a loyal, multi-generational patient base and a top-tier reputation in the West Los Angeles community, proudly serving patients for over 50 years. Known for delivering the highest standard of restorative and aesthetic dentistry, the practice operates entirely through word-of-mouth referrals from top specialists and loyal patients.

Why This Practice? The culture is team-oriented and supportive, with no staff turnover and a compassionate leadership style that truly values its people. The practice operates out of a state-of-the-art facility designed to reflect the quality of care provided—modern, elegant, and welcoming. Most importantly, it’s a mission-driven environment where patient relationships come first, not production numbers. Every decision is made with integrity and the patient experience in mind.

Position Summary
We are seeking a hands-on, polished, and service-driven Practice Administrator to lead the front office operations and support the clinical team in delivering a seamless, white-glove patient experience. This is not a behind-the-scenes role—you’ll be the face of the office, the go-to for your team, and the ambassador of the high standard of care patients expect.

Key Responsibilities
● Welcome patients and guide them through their visit with professionalism
● Coordinate seamless handoffs between front and back office
● Review completed treatments and assist with treatment planning and presentations
● Ensure patient interactions reflect a high-end, service-focused experience
● Lead and mentor front office staff; coach and support in real time
● Manage scheduling, payroll submission, and timekeeping
● Oversee financial consultations, collections, and daily deposit reports
● Perform pre- and post-audits to ensure accuracy in billing and records
● Ensure OSHA, HIPAA, and infection control compliance
● Communicate with vendors, specialists, and labs as needed
● Maintain an organized, paperless, and tech-savvy administrative system

Qualifications
● Minimum 3+ years of experience in dental office management (private practice preferred)
● Strong understanding of dental front office operations and treatment coordination
● Exceptional verbal, written, and interpersonal communication skills
● Proficiency in EagleSoft or comparable dental practice software
● Strong organizational, leadership, and time management abilities
● Professional and service-oriented mindset with a focus on ethical patient care
● Ability to lead by example and promote a cohesive, positive team culture

Preferred Skills
● Experience in fee-for-service or concierge dental environments
● Familiarity with interdisciplinary and specialty dental workflows
● Skilled in high-level treatment presentation and patient financial coordination
● Knowledge of HR/payroll systems such as HR for Health
● Proactive, flexible, and comfortable stepping into front office roles when needed

Benefits & Perks
● Medical insurance
● In-house dental benefits
● Retirement plan
● Paid time off (PTO)
● Paid holidays
● Work in a beautiful, state-of-the-art private practice
● No weekends and no insurance-driven stress (fee-for-service model)
● Supportive, long-term team with no staff turnover

Location: West Los Angeles, CA
Schedule: Full-Time, In-Office | Monday – Friday, 9:00 AM – 6:00 PM
Compensation: $33 – $37 per hour (depending on experience)

If you're a proactive leader with a passion for service, patient care, and high-quality dentistry, we’d love to hear from you.

Disposable gowns, N95 masks