Receptionist/ Insurance, scheduling, Billing, etc..

The Front Office Receptionist / Office Manager plays a key role in ensuring the smooth and efficient operation of our dental practice. This individual is the first point of contact for patients, responsible for delivering outstanding customer service, managing front office operations, and supporting the dental team with administrative and scheduling tasks.

Key Responsibilities:

Greet patients warmly and manage check-in/check-out procedures.

Answer phones, schedule appointments, and confirm upcoming visits.

Maintain accurate patient records, update insurance and contact information.

Verify dental insurance coverage and process claims.

Manage billing, payments, and financial arrangements with patients.

Oversee daily office operations, including supplies, scheduling, and staff coordination.

Ensure compliance with HIPAA and OSHA standards.

Support the dental team with administrative tasks and patient communications.

Handle patient concerns with professionalism and compassion.

Generate daily, weekly, and monthly reports as needed.

Qualifications:

Minimum of 2 years experience in a dental or medical office setting (required).

Experience with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).

Strong knowledge of dental insurance, billing, and scheduling procedures.

Excellent communication, multitasking, and organizational skills.

Professional, friendly demeanor with a focus on patient satisfaction.

Ability to lead by example and maintain a positive team culture.

High school diploma or equivalent; additional training in office management or dental administration preferred.

Benefits:

Competitive salary based on experience

Paid time off and holidays

Health and dental benefits

Retirement plan options

Continuing education opportunities

Supportive and friendly work environment

Schedule:

Monday–Friday (with occasional Saturday hours, if applicable)

How to Apply:Call Coco at 561-299-1212 please leave your time & date of call if I am not able to ANSWER. I will get back to you the same day.
I am scheduling Interviews now.. Ms. Coco