Front Desk

Location: Piedmont Dental Associates
Employment Type: Full-Time | In-Office
Schedule: Monday–Friday

About Us

Piedmont Dental Associates is a patient-focused, multi-provider practice committed to delivering exceptional care and creating a welcoming, efficient experience for every patient. Our front office team plays a critical role in practice success by fostering a positive atmosphere, supporting clinical operations, and upholding a high standard of professionalism.

Position Summary

We are seeking a reliable, detail-oriented Front Desk Dental Administrator to join our administrative team. The ideal candidate is organized, personable, and able to multitask efficiently in a fast-paced environment. This role requires strong communication skills, professionalism, and a commitment to excellent patient service.

Responsibilities
• Welcome patients and manage check-in/check-out processes
• Answer phones and respond to patient inquiries promptly and professionally
• Schedule and confirm appointments for multiple providers
• Process payments and maintain accurate financial records
• Support clinical team workflow to ensure smooth daily operations
• Maintain confidentiality and follow HIPAA guidelines
• Uphold a clean, organized, and professional front office environment

Qualifications
• Previous dental or medical front desk experience preferred
• Knowledge of Eaglesoft or similar dental practice software is a plus
• Strong interpersonal and communication skills
• High attention to detail and accuracy
• Ability to prioritize tasks and remain calm in a busy setting
• Professional appearance, demeanor, and phone etiquette
• Reliable attendance and strong work ethic

What We Offer
• Competitive compensation based on experience
• Dental benefits
• Professional and supportive team culture
• Opportunities for growth and training
• Paid time off & holidays