Check In Administrative Support - Full Time

Now Hiring: Dental Check-In Coordinator
**Fort Bend Dental | Full-Time Position**

We are looking for a professional, motivated, dependable, and detail-oriented Check-In Coordinator to join our growing dental team!

The ideal candidate has experience in dental administration, enjoys interacting with patients, and takes a proactive approach to daily responsibilities. We are seeking someone who is organized, communicates effectively, thrives in a fast-paced environment, and is passionate about creating a positive patient experience.

As the first point of contact for our patients, the Check-In Coordinator plays an important role in setting the tone for each visit while supporting efficient front-office operations.

This is a great opportunity for someone who enjoys helping others, taking initiative, and continuing to grow in the dental field!

Key Responsibilities

**Patient Check-In & Customer Service:** Warmly greet patients, assist with the check-in process, verify patient information, and ensure a welcoming and professional experience from the moment patients arrive.

**Insurance Verification & Knowledge:** Verify dental insurance eligibility and benefits, review coverage details, identify missing information, and ensure accurate insurance information is documented before appointments.

**Patient Communication:** Answer incoming calls, respond to voicemails, text messages, and patient inquiries promptly and professionally while maintaining excellent customer service.

**Patient Registration & Documentation:** Ensure patient paperwork, medical histories, Patient information, insurance information, and other required documentation are completed and updated accurately before patients are seen.

**Team Collaboration & Daily Operations:** Communicate effectively with clinical and administrative team members, keep team up to date on patient status, maintain organized workflows, and proactively assist wherever support is needed.

Qualifications & Experience

- Previous dental front-office experience is strongly preferred 1-2 years.
- Experience with dental insurance verification, patient scheduling, and customer service.
- Strong customer service skills and a welcoming, professional attitude.
- Ability to multitask, prioritize responsibilities, and remain organized in a busy environment.
- Excellent phone etiquette, written communication, and interpersonal skills.
- Experience with Dentrix Ascend is preferred.
- Reliable, punctual, dependable, and detail-oriented.
- Ability to work independently while contributing to a team-oriented environment.
- Willingness to learn, adapt, take initiative, and find solutions rather than simply identify problems.

Work Schedule

**Full-Time | Monday – Friday + One Saturday Per Month**

- Monday – Thursday: 7:30 AM – 5:00 PM
- Friday: 7:30 AM – 4:00 PM
- One Saturday Per Month: 7:30 AM – 2:00 PM

Candidates must be available to work the scheduled office hours, including one Saturday per month.

What We're Looking For

We value team members who take ownership of their responsibilities, stay productive, communicate effectively, and understand the importance of teamwork.

Our ideal Check-In Coordinator is someone who:

- Creates a welcoming and positive first impression for every patient.
- Takes initiative without needing constant direction.
- Understands the importance of accuracy when verifying insurance and patient information.
- Stays ahead of daily responsibilities and anticipates the needs of the schedule.
- Remains calm, professional, and solution-oriented in a fast-paced environment.
- Recognizes opportunities to support the team and improve the patient experience.

**We're looking for someone who does more than check patients in — we want someone who helps set the entire day up for success!**

Benefits & Perks

- Competitive compensation based on experience
- Paid holidays
- Paid vacation
- Employee benefits package
- Opportunities for professional growth and development
- Supportive, collaborative team environment

Join Our Team!

If you are an experienced dental administrative professional who enjoys patient interaction, staying organized, working as part of a team, and making a positive impact every day, we would love to hear from you!

**Apply today and grow your career with Fort Bend Dental!**

**Email your resume to:** erica@ftbenddental.com