Treatment Coordinator

FLO Dentistry is a modern, patient-centered dental practice dedicated to providing high-quality care in a welcoming environment. We are seeking an experienced and detail-oriented Treatment Coordinator to join our team and help patients understand their treatment options while ensuring a smooth financial process.

Job Responsibilities
• Present and explain treatment plans to patients, ensuring they understand their options, procedures, and financial responsibilities.
• Coordinate treatment appointments and follow up with patients to facilitate case acceptance.
• Verify insurance benefits, provide accurate cost estimates, and process pre-authorizations.
• Work closely with the clinical and administrative team to ensure seamless patient experiences.
• Maintain accurate records of treatment discussions, financial agreements, and insurance claims.
• Assist with patient scheduling and other front office duties as needed.

Qualifications & Skills
• Previous experience in dental treatment coordination or a related role is preferred.
• Strong understanding of dental procedures, insurance verification, and financial arrangements.
• Excellent communication and customer service skills.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Proficiency in dental software (experience with [specify software, if applicable] is a plus).

Benefits
• Competitive pay based on experience
• Paid time off and holidays
• Growth opportunities within the practice
• A supportive and friendly work environment

If you’re passionate about patient care and enjoy helping people navigate their dental treatment options, we’d love to hear from you!