Treatment/Insurance Coordinator - Private Practice - No Weekends! (2+ yrs)

Pine Cove Dental, a premier dental practice in Mansfield, Texas, is seeking a dedicated and highly skilled Treatment Coordinator to join our growing team. Our practice is founded on a commitment to our ‘3 C’s’: Compassion, Convenience, and Concierge-level service. We are looking for a professional who shares our passion for providing an exceptional patient experience from the moment they walk through our doors.

As a Treatment Coordinator, you will play a vital role in our practice, serving as the primary advocate and guide for our patients. You will be instrumental in ensuring they feel comfortable, informed, and confident in their dental care decisions.

Key Responsibilities:
* Patient Consultation and Education: Guide patients through their recommended treatment plans, ensuring a thorough understanding of procedures, timelines, and expected outcomes.
* Financial Coordination: Expertly present treatment costs and financial arrangements. Confidently explain and navigate patients' dental insurance benefits to maximize their coverage and facilitate their care.
* Scheduling and Logistics: Meticulously manage the treatment schedule to ensure a smooth and efficient workflow for both patients and our clinical team.
* Relationship Management: Build and nurture lasting relationships with our patients, fostering an environment of trust, empathy, and unparalleled support.

Ideal Candidate Qualifications:
** Demonstrated experience in a customer-facing role, with a strong passion for providing outstanding service.
** In-depth knowledge of dental insurance plans, terminology, and billing processes is required.
** Exceptional interpersonal and communication skills, with the ability to explain complex information with clarity and kindness.
** Proven ability to thrive in a dynamic, fast-paced environment while maintaining a high level of organization and attention to detail.
** A collaborative team player dedicated to contributing to a positive and supportive practice culture.
** Previous experience in a dental office setting is highly preferred.
** A genuine commitment to the Pine Cove Dental values of Compassion, Convenience, and Concierge care.
** Bilingual is a definitely a plus!

What We Offer:
* Competitive compensation commensurate with experience.
* Comprehensive dental insurance benefits.
* A 401(k) retirement savings plan.
* Generous paid time off and paid holidays.
* Opportunities for professional development and continuing education.
* A welcoming and state-of-the-art work environment with a team that feels like family.
* The meaningful opportunity to make a positive impact on the health and well-being of the Mansfield community.

To Apply: If you are a motivated professional ready to contribute your skills to a practice that values excellence and compassionate care, we encourage you to apply. Please submit your resume to info@pinecovedental.com.

We look forward to meeting you!

Our Vision: To create a practice that truly loves their patients and that patients love.

Our Mission: We are a group of dental professionals dedicated to creating a world-class dental practice in our community by providing our patients a truly positive and personalized experience, as well as ensuring our patients receive the highest quality dentistry possible through education, training, and cutting-edge technology.

Our values: synergy, well-being, integrity, social responsibility, and hospitality.

Our culture: excellence, fun, creative, and professional

We are a privately owned, single doctor office. Right now, I'm looking for a temp/part-time Dental Hygienist with potentials to add more days as we grow. The right candidate is someone with a strong work ethic, loves to learn, and has the right attitude.

Our current practice software is Eaglesoft with Schick Digital Sensors and a Nomad Pro. We're nearly paperless.

Disposable gowns, Face shields, Goggles, N95 masks, Nitrile gloves, Regular masks