We are seeking an experienced, proactive, and detail-oriented Front Office Coordinator to lead our administrative team and oversee daily practice operations. The ideal candidate is a effective communicator, highly organized, and comfortable managing both patient relations and behind-the-scenes systems.
Key Responsibilities
Daily Operations: Oversee practice workflows, manage staff scheduling, maintain office flow, and ensure a high standard of patient care.
Financial Management: Handle patient billing, collection processes, insurance verification, claim submissions, and account follow-ups.
Team Leadership: Supervise front office personnel, foster a positive practice culture, and assist with staff onboarding and training.
Patient Relations: Address patient inquiries, handle treatment plan presentation support, and maintain excellent patient satisfaction.
System Management: Utilize practice management software daily to schedule efficiently, track metrics, and manage patient communications.
Qualifications & Requirements
REQUIRED: Minimum of 5+ years of FRONT OFFICE DENTAL EXPEREINCE (REQUIRED).
MUST SPEAK SPANISH (REQUIRED).
Software Proficiency: Hands-on experience and proficiency with Open Dental and Flex Dental software platforms (REQUIRED).
Technical Skills: Strong overall computer literacy, including proficiency with practice management software, digital communications, and standard office software.
Knowledge: Solid understanding of dental terminology, insurance processing, and HIPAA compliance regulations.
Interpersonal Skills: Exceptional communication, problem-solving, and leadership abilities.
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