Traveling Ortho Assistant

Reports to: Ortho Team Lead, Orthodontist

SUMMARY The Orthodontic Assistant supports orthodontic care delivery, while serving as the liaison to the treating doctor, providing the ultimate patient care experience.
Embrace “Fish Philosophy”: Play, Make Their Day, Be There, Choose Your Attitude, Commit It, Be It, Coach It.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties may be assigned.

Create a welcoming environment that puts patients at ease and offers a world class experience
Work under the general direction of the ortho team lead
Create accurate clinical charting of patients.
Clinical Notes—record accurate, detailed notes for all encounters with patients; record medical and dental histories as indicated
Patient scheduling – schedule patients for appointments or coordinate with administrative staff to schedule patients and to ensure clinics’ efficiency
Assist with AR reports with direction from Ortho Team Lead
Assist with Verification of benefits through website and phone for following week ahead
Prepare for morning huddle at least one day in advance
Follow up on calls relayed from the Ortho TL
Coordination of lab cases with clinical coordinator/Ortho team lead
Assist orthodontist during all procedures/exams
Working knowledge of all orthodontic procedures
Reiterate importance of routine cleanings, exams, rays, and dental care with all orthodontic patients
Set up/Tear down of operatories for all procedures, following CDC and OSHA guidelines
Acquire proper digital x-rays, maintaining digital sensors
Inform Clinical Coordinator or Ortho Team Lead when supplies need to be reordered
Take Pano/Ceph images as indicated
Maintain healthy flow of the ortho day and assist clinically when needed
Maintain proper mixing techniques of all dental materials
Acquire accurate alginate impressions, perform all essential lab work with competency
Use scanner properly to scan images
Sterilization and disinfection of all dental instruments/PPE, following CDC and OSHA guidelines
Wear proper PPE at all times
Administer post-operative instruction for all patients and procedures, including post op forms
Maintain all dental equipment, utilizing proper techniques and required accessories
Maintain a tidy environment, following all OSHA standards throughout entire clinic
Work with all team members to make for a productive day--TEAMWORK
Maintain a professional work environment and chair side manner
Problem solve with solution-based results
Demonstrate exceptional communication/customer service skills
Focus on building relationships with patients and team members
Demonstrate time management---Prioritize tasks accordingly
Commit to Excellence
OSHA/HIPAA Compliance

Other Duties

Participate in community awareness events and activities
Participate in continuing education
Be an active participant in staff meetings
Serve all patients at the highest level

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Previous dental/ortho experience preferred
Computer literacy

Competencies

Demonstrates effective verbal skills to communicate with patients, staff and management
Has a genuine interest in working with and helping patients
Supports organization’s objectives and customer service policies
Prioritizes and balances the needs of patients and the needs of the organization
Is well presented, polite, tactful and friendly
Is flexible, decisive and quick-thinking
Is patient, calm and able to handle complaints and difficult situations effectively
Demonstrates PC aptitude