The Dental Treatment Coordinator/Receptionist's primary responsibilities are as follows:
Patient Communication: Serve as the primary point of contact for patients, explaining treatment plans, procedures, and associated costs. Ensure patients understand their treatment options and financial arrangements.
Coordination of Care: Work closely with dentists and other dental professionals to develop and implement treatment plans. Schedule appointments and manage patient flow to optimize clinic operations.
Insurance Liaison: Verify patient insurance benefits, obtain pre-authorizations, and ensure accurate submission of claims. Educate patients about their dental benefits and financial responsibilities.
Administrative Duties: Maintain accurate patient records, ensuring compliance with HIPAA regulations. Assist in managing billing and payment plans and handle any financial inquiries from patients.
Supportive Environment: Create a welcoming and calm atmosphere for patients, addressing any concerns or anxieties they may have regarding their treatment.
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Designed for RDHs, DAs, Front Office Staff, Dentists, and Specialists.
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