SUMMARY:
The Dental Assistant maintains clean and organized treatment rooms and provides support during patient appointments. They manage detailed patient records with the highest level of confidentiality. This role requires working with patients of all ages. The Dental Assistant reports directly to the Dental Clinic Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Maintains exemplary customer service skills with patients, vendors and co-workers.
• Takes impressions, pours and trims models, and performs other laboratory procedures as directed by dentist(s)
• Presents treatment plan to patient at chairside.
• Sterilizes instruments according to SBNC policies and procedures.
• Assists dentist at chairside with a variety of procedures. (90% percent of the time is sitting, bending and twisting while assisting) while performing four handed dentistry.
• Provides patient-centered individual counseling, ensures that patient completes all appropriate consent forms, answers patients’ questions, provides patient education materials (for example, diet and nutritional information), instructions (oral hygiene, post-operative instructions, denture care, etc.), and referrals as appropriate.
• Verifies patient information first name, last name and DOB
• Prepares and maintains dental instruments, supplies, and equipment.
• Cleans and stocks exam rooms before clinic, after each patient, and at the end of each clinic session.
• Performs inventory control and management.
• Takes accurate notes and records in patient’s electronic dental record, as dictated by dentist(s).
• Performs other reasonably related duties as assigned.
OTHER DUTIES AND RESPONSIBILITIES:
1. Demonstrates understanding of and observe all SBNC policies, procedures, rules and regulations.
2. Demonstrates successful work-related behaviors.
3. Attend all required SBNC meetings and training.
4. Checks emails and respond in a timely manner.
5. Interacts with patients, physicians, staff, vendors, and visitors in a positive manner that reflects the SBNC mission and philosophy.
6. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or it is a logical assignment to the position. The employee is expected to perform other duties necessary for the effective operation of the department.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education: High school diploma or equivalent.
Within a year of the date of employment, an incumbent must complete:
o California Dental Board-approved course in the Dental Practice Act.
o California Dental Board-approved course in infection control.
o Basic life support offered by an instructor approved by the American Red Cross or the American Heart Association, or any other course approved by the board as equivalent and that provides the student the opportunity to engage in hands-on simulated clinical scenarios.
Experience: Preferred not required: Six months of experience directly related to the duties and responsibilities specified, or an equivalent combination of education and experience.
Knowledge of: Techniques and practices to perform assigned supportive dental procedures within the scope of licensure.
Work and patient safety practices as applicable to a dental care setting.
Hygiene practices as applicable to a dental care setting.
Ability to: Learn and use the electronic dental records (EDR) system used by SBNC.
Interact diplomatically with dentists, other staff, and patients.
Concentrate on a task over a period of time without being distracted.
Follow verbal and written instructions.
Communicate effectively with patients, co-workers, and managers.
Write common dental terms in accurately spelled English.
Preferred Qualification: Bilingual proficiency in Spanish is preferred.
Physical Demands:
Works in close physical proximity to patients and dentists throughout the shift, maintaining a continuous schedule of patient care.
Performs the majority of duties while seated for extended periods, with frequent bending and twisting.
Uses hands to skillfully manipulate tools and equipment, requiring precise movements and accurate measurements.
Frequently adjusts equipment controls quickly and accurately to exact positions.
Maintains steady hand and arm positioning while performing detailed tasks.
Demonstrates fine motor skills to grasp, manipulate, and assemble small objects with precision.
Requires clear near vision, with or without magnification, to observe fine details.
Must wear appropriate personal protective equipment (PPE) when treating patients.
Salary Range: $23.00 - $24.00 per hour
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