Dental Office Manager/Practice Administrator

Full-Time | Salary - Exempt (Based on Experience)

Lead. Inspire. Grow.

At Tara Hills Dental, we believe exceptional patient care begins with exceptional leadership. We are seeking an experienced, detail-oriented, and people-focused Dental Office Manager who is passionate about creating a positive patient experience, developing high-performing teams, and driving practice success.

This is an excellent opportunity for a proven dental leader who thrives in a collaborative environment, enjoys coaching team members, and understands how operational excellence contributes to both patient satisfaction and financial success.
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About the Role

The Dental Office Manager is responsible for overseeing the day-to-day operations of the practice while supporting the clinical and administrative teams in achieving practice goals. This position requires strong leadership skills, business acumen, and the ability to create accountability while fostering a positive and supportive workplace culture.

The ideal candidate has a strong background in dental practice management, scheduling optimization, treatment plan acceptance, insurance administration, revenue cycle management, and team development.
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Responsibilities

Leadership & Team Development

* Lead, coach, and develop administrative and clinical support team members
* Foster a positive, collaborative, and patient-centered culture
* Conduct team meetings, one-on-one coaching sessions, and performance reviews
* Support recruiting, onboarding, training, and retention initiatives
* Address employee concerns professionally and effectively through conflict resolution

Practice Operations

* Oversee daily operations to ensure efficiency and exceptional patient care
* Monitor schedule effectiveness and maximize provider productivity
* Implement and maintain standard operating procedures (SOPs)
* Ensure compliance with company policies and dental industry regulations
* Partner with providers to support practice growth initiatives

Revenue Cycle Management

* Monitor collections, accounts receivable, insurance aging, and outstanding claims
* Review financial reports and key performance indicators (KPIs)
* Oversee treatment plan presentation and case acceptance processes
* Ensure accurate insurance verification, benefit utilization, and patient financial arrangements
* Support fee-for-service, Premier, and PPO patient management

Patient Experience

* Ensure every patient receives an outstanding experience
* Resolve patient concerns with professionalism and empathy
* Support patient retention, referrals, and continuing care programs
* Maintain high standards of customer service throughout the practice
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Qualifications

Required:

* Minimum 5 years of dental office management experience
* Strong knowledge of dental insurance, treatment planning, and collections
* Experience in fee-for-service and PPO practice environments
* Experience with revenue cycle management and accounts receivable oversight
* Proven leadership and team development experience
* Excellent verbal and written communication skills
* Strong organizational and problem-solving abilities
* High attention to detail and accountability

Preferred:
* Experience with Dentrix
* Knowledge of practice analytics and KPI reporting
* Multi-provider practice management experience

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Soft Skills We Value:
* Leadership and accountability
* Emotional intelligence
* Conflict resolution
* Professionalism and integrity
* Adaptability and initiative
* Positive attitude and growth mindset
* Ability to motivate and inspire others
* Commitment to excellence and continuous improvement

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What Success Looks Like:
* Strong patient satisfaction and retention
* Improved schedule utilization and productivity
* Reduced accounts receivable and insurance aging
* Increased treatment acceptance
* Consistent achievement of practice goals
* Engaged, accountable, and high-performing team members
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Benefits:

* Competitive compensation based on experience
* Sick Leave - 45 hours per year
* Paid holidays - 6
* Paid time off - Vacation
* Continuing education opportunities
* Professional growth and leadership development opportunities
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Why Join Tara Hills Dental?

We are building a culture focused on excellence, accountability, teamwork, and patient-centered care. If you are an experienced dental leader who enjoys mentoring others, improving systems, and helping a practice reach its full potential, we would love to meet you.

**Apply today and become part of a team committed to delivering exceptional dentistry and an outstanding patient experience.**

PLEASE: Do not contact the office directly