Front Office Position

Canvas Dental has an opening for a front office position in the southwest area of Austin, TX.

We are a team-oriented practice where everyone helps one another. We strive to make the patient experience the best it can be and are seeking to add an energetic front desk personnel with the willingness to learn with our growing family!

Patients are very important to us, but so is our staff because you are the reason they come back. We would love a person who is warmhearted, friendly, positive, and professional with the ability to communicate well with patients and team members.

Our office works extremely hard to provide our staff with continuous professional development in a supportive work environment. We also offer a competitive compensation package and PTO.

Job Type:
Full-time

Compensation:
Pay is based on experience and open to discussion
Benefits include 5 medical plans to choose from; dental benefits for the employee, their spouse, and dependent children; paid holidays; paid sick leave; and paid-time-off

Job Duties and Requirements:
• Provide excellent customer service
• Greeting, checking in and checking out patients
• Schedule appointments for doctor and hygienist
• Complete opening and end-of-day procedures in accordance with office directives and policies
• Monitor and maintain the schedule for smooth patient flow
• Complete all appointment confirmations and adjust the schedule accordingly
• Ensure all patient paperwork is complete and correct
• Verify all new and returning patient information is documented properly and up to date
• Answer all incoming calls and handle all inquiries and needs
• Maintain office environment and uphold the office's quality standards
• Confirm insurance coverage via phone call and online verification
• Data entry for proper billing of patients and their insurance companies
• Understanding of HIPAA compliance and best practices
• Assist patients with understanding and accepting their clinical diagnosis
• Calculate fees for dental treatment
• Coordinate financial agreements for the patient's financial responsibility of dental treatment
• Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
• Assist with other office duties as requested or needed

Qualifications
• 1-3 Years' prior medical/dental front office experience required
• Our office is primarily paperless so must have strong computer skills for creating, storing and retrieval of electronic records, documents and images with ability to learn new software
• Highly effective verbal and communication skills
• Professionalism in all aspects of job
• Ability to present treatment plans and talk money with patients
• Strong interpersonal and relationship building skills
• Ability to multi-task and work in a fast-paced environment
• Experience with Curve a plus
• Bilingual (Spanish) a plus

Education & Background Requirements:
• High School diploma or equivalent
• Familiarity with dental terminology
• Dental software experience
• Registered Dental Assistant experience a plus

General Dentistry

Disposable gowns, Face shields, N95 masks, Nitrile gloves, Regular masks, Additional: Hair Nets, Protective Glasses