Patient Care Advocate

Are you ready to take on a role where you’re not just helping patients but also driving the success of the practice? At FLOSS Midtown, we’re seeking a Patient Care Advocate — a hybrid role combining patient support, treatment coordination, and practice administration.

This is an exciting opportunity for someone who loves patient interaction but also wants to be involved in the business side of dentistry.

What You’ll Do:

Greet patients and provide a welcoming, supportive experience
Present treatment plans in a clear, compassionate, and professional manner
Submit and track claims, follow up on EOBs
Handle patient accounts, billing, and financial arrangements
Assist with hygiene/treatment recall and reactivation calls to keep patients on track with care
Monitor production, collections, and practice KPIs to support office goals
Collaborate with doctors and clinical staff to ensure smooth patient flow
What We’re Looking For:

Minimum 1–2 years of experience in the dental field (front office, treatment coordination, dental assisting or insurance)
Strong knowledge of insurance verification and claims processing
Organized and detail-oriented, with the ability to multitask
Comfortable discussing treatment plans and financial options with patients
Tech-savvy (OpenDental experience a plus)
A team player who thrives in a fast-paced, patient-first environment
Why Join FLOSS Midtown:

Competitive pay
Consistent schedule: Monday – Friday (No weekends!)
Growth opportunities – potential to expand into higher leadership/admin roles
Modern, supportive, and patient-focused dental practice
Be part of a trusted brand with a strong reputation for excellence in Texas
If you’re ready to grow your career, make an impact, and help patients smile with confidence, apply today and become a Patient Care Advocate at FLOSS Midtown!

To apply, please email your resume to drcastillo@flossdental.com with the subject line “Patient Care Advocate – Midtown Location.”
We will not be accepting applications or resumes submitted through Cloud Dentistry.

Job Type: Full-time

Job Type: Full-time

Benefits:

Health insurance
Paid time off
Work Location: In person

Disposable gowns, Face shields, Goggles, Nitrile gloves, Regular masks