Front Desk & Treatment Coordinator – Bilingual (English/Spanish)

ABOUT THE ROLE
We are a fast-moving, patient-focused dental practice in Dallas looking for someone who brings energy, ownership, and genuine warmth to work every single day. This is not a seat-warmer position. You will be the face of our practice — the first voice patients hear and the reason they say yes to investing in their smile.
If you are the type who gets things done before being asked, thrives in a busy environment, loves connecting with people, and takes pride in results — we want to meet you.

WHAT YOU'LL OWN
• Greet every patient with a genuine smile and professional energy — first impressions define our practice
• Present and close treatment plans with confidence; help patients understand the full value of their care
• Review the schedule proactively — fill gaps by calling pending treatment and moving patients up when openings arise
• Verify insurance benefits accurately and communicate coverage clearly to patients before their appointment
• Track all pending treatment and follow up consistently until it is scheduled
• Call patients after procedures to check in on their recovery
• Document all patient interactions and treatment notes clearly and thoroughly in Dentrix
• Spot problems before they become fires — and solve them without being asked
• Communicate fluently in both English and Spanish to serve our entire patient community

WHO YOU ARE
• You walk in ready to go — no hand-holding needed to get your day started
• You are a natural communicator who can build trust quickly and handle objections calmly
• REQUIRED: You are fully bilingual in English and Spanish
• REQUIRED: You know Dentrix inside and out
• REQUIRED: You understand dental insurance — PPOs, breakdowns, and maximums do not intimidate you
• You are proactive: when you see a gap in the schedule, you fill it
• You take pride in follow-through — nothing slips through the cracks on your watch
• You genuinely care about patients and it shows in every interaction
• Dental office experience is strongly preferred

COMPENSATION & SCHEDULE DETAILS
Pay Rate: $18 – $24 per hour, depending on experience.
Hours: Monday through Friday, 8:30 AM to 3:00 or 4:00 PM. Patient hours run 9:00 AM to 2:00 PM with no scheduled lunch break — we run an efficient, streamlined schedule that our team loves.
Saturdays: A select number of Saturdays are required. Our last scheduled Saturday is July 25, 2026.

HOW TO APPLY
Send your resume along with a brief note (3–5 sentences) telling us why you are the right fit for this role. We read every application and move quickly for the right candidate.
We are looking for someone hungry to grow, ready to perform, and excited to be part of a practice that takes quality seriously. If that is you, we look forward to hearing from you.