Dental Front Office / Treatment Coordinator & Marketing Coordinator

Join Our Team!

We’re a privately owned oral surgery practice looking for a warm, personable, organized, and motivated team member to join us as our Dental Front Office / Treatment Coordinator & Marketing Coordinator.

This is a unique role for someone who loves working with people and wants to be part of more than just a front desk. You’ll have the opportunity to build meaningful relationships with our patients, work closely with our surgical team, connect with referring dental offices, and help our practice continue to grow.

We’re looking for someone who can make patients feel comfortable and cared for, communicate confidently with dental professionals, and bring a positive, professional presence to everything they do.

If you’re someone who enjoys connecting with people, takes pride in doing things well, and likes being part of a close-knit team, we’d love to meet you!

Position Breakdown

60% — Treatment Coordination & Patient Care
35% — Marketing & Referral Development
5% — Surgical/Clinical Assisting as Needed

What You’ll Do

Treatment Coordination & Patient Care — 60%

You’ll play an important role in helping patients understand their recommended treatment and feel comfortable taking the next step in their care.

Your responsibilities will include:

-Meeting with patients to review and coordinate treatment recommended by the oral surgeon.
-Explaining treatment plans, procedures, timelines, and next steps in a clear, friendly, and compassionate way.
-Reviewing treatment fees, insurance information, financing options, and estimated patient responsibilities.
-Helping patients understand their options and feel confident moving forward with recommended care.
-Scheduling consultations, procedures, follow-up appointments, and other necessary visits.
-Following up with patients who have not yet scheduled recommended treatment.
-Maintaining accurate treatment plans, notes, financial information, and patient communications.
-Helping patients navigate insurance questions and communicating with insurance personnel when appropriate.
-Identifying administrative barriers that may be preventing patients from scheduling treatment and working with the team to find appropriate solutions.
-Creating a positive, supportive patient experience from the first consultation through treatment and follow-up.

Marketing & Referral Development — 35%

Building relationships is an important part of this position. You’ll help us strengthen our relationships with the dental professionals who trust us with their patients while also helping introduce our practice to new referral partners and our local community.

You’ll have opportunities to:

-Build and maintain strong, professional relationships with referring dentists, orthodontists, periodontists, pediatric dentists, and their teams.
-Visit referring dental offices on a regular basis.
-Coordinate lunches, office visits, appreciation events, educational events, and other referral activities.
-Deliver referral materials and practice updates to dental offices.
-Follow up with referring offices and prospective referral partners.
-Keep referral-source information accurate and up to date.
-Identify opportunities to develop new referral relationships.
-Assist with social media, email marketing, website updates, and other digital marketing activities.
-Coordinate patient and practice photography, videos, educational materials, and promotional projects.
-Participate in community outreach and local networking opportunities.
-Monitor online reviews and help maintain a positive, professional online presence.
-Track basic marketing and referral metrics and share results with practice leadership.
-Represent our practice professionally at dental and community events as needed.

Surgical/Clinical Assisting — 5%, As Needed

From time to time, you’ll also have the opportunity to support our clinical team during busy periods.
Depending on your training and applicable scope of practice, responsibilities may include:

-Assisting the surgical team during procedures.
-Preparing and breaking down treatment rooms.
-Supporting sterilization and instrument processing as appropriate.
-Preparing supplies and instruments.
-Assisting with patient room turnover.
-Providing additional support to the clinical team when needed.
-Following all practice infection-control and safety protocols.
-Clinical assisting is an occasional support responsibility and is not the primary focus of this position.

What We’re Looking For

Most importantly, we’re looking for the right person and the right personality. You may be a great fit if you are:

-Warm, friendly, and genuinely enjoy helping people.
-An excellent verbal and written communicator.
-Comfortable having conversations about treatment and financial considerations with patients.
-Confident speaking with dentists and dental-office teams.
-Organized and able to manage multiple priorities.
-Comfortable making phone calls and visiting dental offices professionally.
-Self-motivated and able to work independently.
-Detail-oriented, dependable, and someone who follows through.
-Comfortable using computers and willing to learn new practice-management software.
-Professional, approachable, and confident in your communication.
-A positive team player who is willing to jump in and help wherever needed.
-Comfortable representing a private practice in the community.
-Someone who takes pride in creating a great experience for both patients and colleagues.

Experience

-Must have - Dental front-office experience
-Must have - Treatment and financial coordination
-Must have - Current Texas RDA certificate
-Nice to have - Dental marketing or referral development
-Nice to have - Working with digital marketing (Facebook, Instagram, Reviews)

Don’t have every piece of experience listed above? That’s okay.

We’re willing to train the right person. If you have excellent communication skills, a strong work ethic, a positive attitude, and a genuine desire to learn, we’d love to hear from you.

Why Join Our Practice?

We’re a privately owned oral surgery practice, and that means relationships matter to us.
We value teamwork, personal connection, professionalism, and exceptional patient care. We want our patients to feel cared for, our referring offices to feel valued, and our team members to feel like an important part of what we’re building. In this role, you’ll have the opportunity to:

-Help patients understand their treatment and feel comfortable moving forward with care.
-Make a meaningful difference in the patient experience.
-Build genuine relationships with dental professionals in our community.
-Contribute to the growth of the practice through relationship-based marketing.
-Support our surgical team when needed.
-Learn and grow within a specialty dental environment.
-Take ownership of your role and make a visible impact.
-Become an integral part of a supportive, close-knit private practice team.

We’re looking for someone who wants to grow with us, take pride in their work, and become a valued member of our team for the long term.

Schedule
Full-time, Monday–Friday
Specific hours and occasional event requirements will be discussed during the interview process.

Compensation & Benefits
We offer competitive compensation based on experience and qualifications.

Benefits may include:
-Paid time off
-Paid holidays
-Bonuses
-Continuing education

How to Apply

If this sounds like the kind of opportunity you’ve been looking for, we’d love to hear from you!
Please submit your resume and a brief introduction telling us a little about yourself and why you feel you would be a great fit for our private oral surgery practice.

We’re excited to get to know you and look forward to meeting you!