Experienced Dental Front Office Administrator

Pay: $20.00 - $28.00 per hour

Job Description:

Rifkin Dental in Carmel, New York, seeks an energetic, well-spoken, detail-oriented, multi-functional individual to join our dynamic front office team. Strong interpersonal and communication skills are essential. Must be a team player! We believe in a positive team culture and providing exceptional customer service. This is an excellent opportunity for the right person. Generous salary/benefits and an enjoyable work environment. Previous dental experience and knowledge of Dentrix are a must.

Sample schedule: Mon 8AM - 5PM, Tues 8 AM-6 PM, Wed 8AM -5PM, Thurs 8AM - 5PM, and Saturday 8 AM - 1PM

Experience and Skills Needed:

Must maintain a genuinely positive/upbeat attitude throughout the day
- Passion for what you do and the drive to improve
- Superior attention to detail with the willingness to learn and accept guidance/feedback, as needed
- Computer skills (Dentrix, Microsoft office, e-mail, etc.) and the ability to learn new technology quickly
- Demonstrate respect and consideration for all members of the team
- Excellent communication and interpersonal skills and also can provide straightforward, empathetic customer service through e-mail and text.
- High School Diploma or equivalent
- A minimum of two years of experience in a dental office
- Excellent organizational skills to effectively handle multiple tasks
- Knowledge of insurance plans (PPO) is a plus

What your responsibilities will be:
- Answering insurance questions, explaining benefit information, and financial obligations to all patients
- Scheduling and confirming patient appointments using dental software
- Contacting patients via phone, text message, and e-mail
- Collecting payment for services from patients
- Sending insurance claims
- Requesting and tracking pre-authorizations from insurance companies
- Providing general office support with a variety of administrative activities and related tasks
- Other duties as needed to enhance our patient’s experience

Job Types: Full-time, Part-time

Benefits:

401(k)
401(k) matching
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off

Work Location: In person