Dental Insurance & Administrative Coordinator

Dental Insurance & Administrative Coordinator

La Jolla Cosmetic Dentistry & Orthodontics – San Diego, CA

La Jolla Cosmetic Dentistry & Orthodontics is a well-established, highly respected cosmetic dental practice in the La Jolla/UTC area. We are looking for an experienced, professional, and detail-oriented Dental Insurance & Administrative Coordinator to join our team.

This position is ideal for someone who has strong dental insurance knowledge but also understands the full scope of dental office administration. Dr. Kohani is looking for someone who can take ownership of insurance responsibilities while also being able to step in and support other areas of the front office when a team member is out.

We are a busy, high-end practice that takes pride in providing exceptional patient care and maintaining a professional, welcoming environment. The right candidate will be confident, organized, dependable, and comfortable wearing multiple hats.

Responsibilities

Insurance & Billing

Verify dental insurance benefits and eligibility
Obtain and document accurate benefit breakdowns
Understand dental insurance plans, limitations, exclusions, waiting periods, deductibles, and frequency limitations
Prepare and submit dental insurance claims
Follow up on outstanding and unpaid claims
Review EOBs and reconcile insurance payments
Post insurance payments, adjustments, and patient payments accurately
Handle insurance-related patient questions and explain benefits clearly
Assist with insurance estimates and treatment plan presentations
Monitor and follow up on outstanding accounts receivable

Front Office & Administrative Support

Schedule and coordinate patient appointments
Confirm appointments and manage patient communication
Check patients in and out
Collect patient payments and balances
Assist with treatment plan coordination and financial arrangements
Maintain accurate patient records
Help manage daily front-office operations
Step into other administrative responsibilities when team members are absent
Work collaboratively with doctors, hygienists, assistants, and administrative staff
Provide an exceptional patient experience from check-in through checkout
What We Are Looking For
3+ years of dental office administrative experience preferred
Strong dental insurance and billing knowledge
Experience with dental claims, EOBs, insurance verification, and A/R
Understanding of CDT codes and dental terminology
Experience with treatment plans and patient financial discussions
Comfortable handling multiple responsibilities in a fast-paced environment
Excellent attention to detail and organizational skills
Professional communication and customer service skills
Reliable, proactive, and able to work independently
Team-oriented attitude and willingness to help wherever needed
Ability to remain calm and professional when handling challenging patient or insurance situations
Experience with Eaglesoft is a plus
The Ideal Candidate

We are looking for someone who is more than just an insurance coordinator. The ideal candidate has a broad understanding of how a dental office operates and can confidently step in to help with scheduling, patient accounts, treatment coordination, front-office coverage, and other administrative responsibilities when needed.

We value employees who take initiative, notice what needs to be done, and are willing to help the team rather than saying, “That's not my job.”

What We Offer
Competitive hourly pay based on experience
Monday–Friday schedule
Paid time off
Paid sick time
401(k) and profit-sharing opportunities
Bonus opportunities
Medical benefits
A professional, established, and supportive work environment
Opportunity to become an integral part of a highly respected dental practice

Schedule: Monday–Friday, 8:30 AM–5:00 PM

Location: La Jolla/UTC – San Diego, CA

Pay: $35–$40 per hour, depending on experience and qualifications

If you are an experienced dental professional who understands both dental insurance and the bigger picture of running a successful dental office, we would love to hear from you!