Dental Office Front Desk Receptionist

Job Description: Front Desk Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. In addition, we are looking for an applicant who is willing to be trained to do instrument sterilization and room turn over when needed.

Compensation: Depends upon Skill and Experience

Current Office Hours: Mon 9am-5pm, Tues 10pm-8pm, Wed 10am-7pm, Thurs 9-5pm, Fri 9-5pm

Job Responsibilities:

Greets all patients and visitors in a warm, sincere, and helpful manner
Reviews patient fees, the breakdown of benefits, and the list of exclusions to determine benefits
Manages inbound phone inquiries and routes calls accordingly
Schedules and confirms patient appointments
Will be trained to do instrument sterilization and room turn over
Helps with patient billing and insurance
Maintains a neat, clean office and reception area and ensures HIPPA Notice of Privacy Practice is properly displayed
Attends all staff meetings, trainings, and educational classes as required
Ensures all insurance information is correctly updated
Performs other duties as assigned
Qualifications:

High school diploma or GED required; some post high school education or training preferred
Two years of relevant experience preferred
Helpful attitude and friendly demeanor
Highly professional and dependable
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Excellent telephone skills
Experience with Eaglesoft dental practice management software a plus
Strong computer and internet skills
Benefits:

Competitive Pay
Healthy Work-Life Company Culture
Paid Training