Smile Design Dental Studio is a privately owned, comprehensive restorative dental practice located in midtown Manhattan. We are dedicated to partnering with our patients and team to establish healthier habits towards whole body wellness. We strive for a culture that focuses on wellness, growth and respect.We are seeking an experienced, goal driven, team building, collaborative individual to join our practice as a Patient Care Coordinator/Assistant Manager. As part of our team, you are responsible for meeting financial performance and revenue growth goals while managing the day to day operations of the practice and ensuring an excellent patient experience by employing systems and processes which will result in patient satisfaction, patient retention, and case acceptance. Responsible for practice operations systems and providing support to office manager in all functioning areas, including all administrative support to the front and back office.If you are an eager, trustworthy, results-driven dental professional who excels in:Dental office operations including but not limited to case acceptance, insurance verification, claims management, A/R , A/P, negotiating insurance fees/fee increase, patient records management.Being the liaison between the doctor, the patients and the clinical teamTrack practice successAbility to manage schedules for optimal productivity and efficiencyExcellent communication, problem solving and leadership skillsInternal marketing practices and external marketingManage day-to-day operations of the office, including inventory management and maintenanceKeep practice management protocols to ensure compliance with regulations and standardsMaintain a safe and clean working environment in accordance with dental office guidelinesRequirements and QualificationsA service-minded, 5-star approach to patient careOpen approach to learning and implementing growth strategies3+ years of proven dental administrative experience in a private practice (REQUIRED)Associate degree or relevant experienceProficiency in utilizing Open Dental softwareExcellent organizational and multitasking abilitiesStrong critical thinking and problem-solving skillsKnowledge of practice management protocols and regulatory requirements for dental offices.Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.This is a full-time position, pay will be competitive commensurate with experience. Our benefit package includes:In house dental benefits (excluding lab fees).BonusPaid time off.Paid sick time.Opportunity for advancement.Are you ready to love what you do and who you work with? Then submit your resume and short cover letter today sharing WHY you would make a great addition to our clinical team. Qualified candidates will be contacted by email for the next step.
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