Front Desk Coordinator

About Us

EVOLVE Dentistry is a leading dental practice dedicated to providing exceptional oral healthcare services to our community. We pride ourselves on delivering personalized care in a warm and welcoming environment. Our team is committed to excellence and we are looking for a talented individual to join us as a Dental Treatment Coordinator/Receptionist.

Position Overview

We are seeking a motivated and personable individual to join our team as a Dental Treatment Coordinator/Receptionist. This role is pivotal in ensuring the smooth operation of our practice by providing outstanding customer service, coordinating patient treatments, and effectively closing cases.

Position Type:

Full-time

Schedule:

Mon. - Fri. | 8:30 am - 5:30 pm

Compensation:

Pay: $23 per hour

Responsibilities

- Greet patients warmly and ensure they feel welcome and comfortable upon arrival.

- Manage patient appointments, including scheduling, rescheduling, and confirming appointments.

-Understand dental insurance verification process to explain dental benefits to patients

- Utilize Open Dental software proficiently to manage patient records, treatment plans, and financial transactions.

- Coordinate treatment plans for patients, explaining procedures, costs, and financing options in a clear and concise manner.

- Actively engage with patients to understand their needs and concerns, and effectively close treatment cases.

- Provide administrative support to the clinical team, including managing patient flow and assisting with inquiries.

- Maintain a clean and organized reception area, ensuring a professional and inviting atmosphere for patients.

- Collaborate with the clinical team to ensure seamless coordination of patient care and exceptional service delivery.

Qualifications

- Previous experience in a dental office setting. (2+ years preferred)

- Proficiency in Open Dental software is required.

- Exceptional interpersonal and communication skills, with a strong ability to build rapport with patients.

- Proven track record of closing treatment cases and achieving sales targets.

- Ability to thrive in a fast-paced and dynamic environment, with excellent multitasking and problem-solving abilities.

- Self-motivated and proactive, with a strong sense of initiative and a drive for success.

- Passion for delivering outstanding customer service and making a positive impact on patients' lives.

- Team-oriented mindset, with a commitment to supporting the success of the entire clinical team.

Benefits

- Competitive salary commensurate with experience.

- Comprehensive benefits package, including health insurance.

- General and Oral Surgery Dental Benefits for Employees, Spouses, and Children

If you are a motivated individual with a passion for dentistry and a dedication to providing exceptional patient care, we encourage you to apply for this exciting opportunity. Please respond with your resume and MOLAR in the subject line. Join us in making a difference in the lives of our patients!

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

Dental Discount Plan
Health insurance
Schedule:

8 hour shift
Monday to Friday
Experience:

dental front desk/managing: 2 years (Required)
Highly proficient at verifying dental insurance
Work Location: In person

Job Type: Full-time

Disposable gowns, Nitrile gloves, Regular masks