Featured Job Posting:
Front Office staff needed
LOCATION
West Chicago, ILGreeting Patients: Welcoming patients as they arrive, checking them in, and ensuring they feel comfortable.
Scheduling Appointments: Coordinating and managing patient appointments, rescheduling, and sending reminders.
Handling Phone Calls: Answering calls, addressing patient inquiries, and handling emergencies or referral requests.
Patient Records Management: Collecting, updating, and maintaining accurate patient information, including insurance details and medical history.
Billing and Insurance Verification: Verifying insurance coverage, processing claims, and explaining billing statements to patients.
Processing Payments: Collecting co-pays, payments, and setting up payment plans as needed.
Managing Patient Flow: Ensuring that the schedule stays on track, and notifying dental providers of patient arrivals or delays.
Preparing Patient Documents: Preparing charts, consent forms, and other necessary paperwork before patient visits.
Maintaining Office Supplies: Ensuring that the office is stocked with necessary materials for both administrative and dental needs.
Maintaining Confidentiality: Following HIPAA guidelines to ensure patient information is protected.
Coordinating with the Dental Team: Communicating effectively with dentists, hygienists, and other staff to ensure a seamless experience for the patients
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