Job Title: Insurance and Financial Coordinator
Location: Jeffrey M. McQuinn DDS, LLC/Greenfield Dental Health Care
Schedule: 4-5 Days a week. (Must be available to work Friday’s)
Software: EagleSoft
About Us:
Greenfield Dental Health Care is a leading provider of dental care, dedicated to delivering exceptional patient experiences. We are currently seeking a highly motivated and detail-oriented Insurance and Financial Coordinator to join our team. This role is essential in managing our insurance claims and financial processes, ensuring smooth operations and exceptional service to our patients.
Responsibilities include but not limited to:
• Insurance Management: Process and verify insurance claims, including verifying patient insurance coverage, obtaining pre-authorizations, and following up on denied or underpaid claims.
• Financial Coordination: Assist patients with understanding their financial responsibilities, setting up payment plans, and managing patient accounts.
• EagleSoft Utilization: Use EagleSoft software to maintain accurate patient financial records, manage insurance information, and generate financial reports.
• Patient Interaction: Provide excellent customer service by addressing patient inquiries about insurance benefits, billing issues, financial concerns, and scheduling.
• Documentation and Compliance: Ensure all documentation is accurate and compliant with insurance regulations and practice policies.
• Coordination with Team: Work closely with other staff members to resolve any insurance or financial issues and support overall office efficiency.
• Provide Support and Coverage: Provide support to front office team members to complete daily tasks and supporting backup coverage for the front desk as needed.
Requirements:
• Prefer candidate to have experience in an insurance or financial coordinator role, preferably in a healthcare setting, but also willing to train the right person.
• Proficiency with EagleSoft software or similar practice management systems.
• Strong knowledge of insurance processes and financial management.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Ability to work independently and as part of a team.
Benefits:
• Dental benefits
• Paid time off
• Scrubs Provided
• Optional Supplemental Insurance Plans- AFLAC
• Sam’s Club Membership
How to Apply:
Please submit your resume to kelsibricker@greenfielddentalhealthcare.com
We’re a well-established, privately owned fee-for-service dental practice proudly serving our community for over 65 years. Our office is known for delivering high-quality, patient-centered care in a supportive and collaborative environment.
We serve a wide range of patients- from families to professionals who value long-term relationships and exceptional care.
Our office runs with a flexible and balanced team structure. We operate Monday through Friday, with 10-15 team members who share the week to maintain their ideal work-life balance. On an average day, our team includes 1 doctor, 2 hygienists, 2 assistants, 2-3 front office, and 1 in-house lab technician.
We utilize Eaglesoft for charting and practice management.
Disposable gowns, Face shields, Nitrile gloves, Regular masks, Additional: Lab Jacket, Protective Eye wear
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