Office Manager

🦷 Dental Front Office / Treatment Coordinator – Join Our Team!
We are seeking a Dental Front Office Coordinator / Treatment Coordinator to join our friendly and professional team. As the first point of contact for patients, you will play a key role in creating a welcoming environment and ensuring a smooth office flow. This position combines front office and treatment coordination responsibilities.
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🔹 Responsibilities
Front Office Duties:
• Schedule and confirm patient appointments
• Verify dental insurance and eligibility (PPO required)
• Process billing, payments, and insurance claims
• Maintain and update patient charts and records
• Answer phones, scan/email documents, and general office support
• Provide excellent customer service as the first point of contact
Treatment Coordinator Duties:
• Present treatment plans and financial estimates based on insurance benefits in a clear, professional manner
• Explain copayments, payment options, and assist patients with forms
• Follow up on unscheduled treatment and hygiene reactivation
• Prepare daily schedules and patient charts
• Communicate with insurance companies as needed
• Verify methods of payment and collect payments
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🔹 Qualifications & Requirements
• At least one year of dental office experience required
• Familiarity with PPO dental insurance (required)
• Dentrix knowledge preferred; Open Dental experience is a plus
• Certification in office/medical administration is beneficial
• Strong communication and customer service skills
• Knowledge of dental terminology
• Excellent organizational skills and attention to detail
• Professional and reliable with good phone etiquette

Not specified