Treatment Coordinator / Patient Coordinator

**** Application Instructions ****
Please apply through this platform. We kindly ask that applicants **do not call the office** regarding the status of their application. Qualified candidates will be contacted directly for the next steps in the hiring process.

Simpson Smile Studio is a modern, patient-focused dental practice seeking an enthusiastic, organized, and personable Treatment Coordinator to join our growing team.

We are looking for someone who enjoys building relationships with patients, helping them understand their treatment options, and creating an exceptional patient experience from check-in to check-out.

Responsibilities

Present and discuss treatment plans with patients
Review financial arrangements and payment options
Collect balances and treatment deposits
Schedule treatment appointments and follow-up visits
Follow up with patients who have unscheduled treatment
Check patients in and out
Answer patient questions regarding treatment and financial arrangements
Assist with patient billing and account management
Coordinate with the clinical team to ensure a smooth patient experience
Help maintain an organized and efficient front office
Support recall and patient retention efforts as needed

What Makes This Position Unique

Our practice utilizes a dedicated team member for insurance verification, allowing you to focus on patient relationships, treatment acceptance, scheduling, and front office operations. While you will not be primarily responsible for insurance verification, a working knowledge of dental insurance and benefits is highly preferred.

Qualifications

Previous dental front office and/or treatment coordinating experience preferred
Knowledge of dental terminology and treatment planning
Understanding of PPO dental insurance benefits and billing processes
Experience presenting treatment plans and discussing financial arrangements
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Comfortable discussing finances and payment options with patients
Positive attitude and commitment to exceptional customer service
Experience with dental practice management software required
Experience with Curve Dental PMS is strongly preferred
Familiarity with patient financing options such as Cherry or similar programs is a plus

What We're Looking For

The ideal candidate is warm, confident, detail-oriented, and genuinely enjoys helping patients move forward with needed dental care. We are looking for someone who can build trust, create a welcoming environment, and help patients feel comfortable with both their treatment and financial decisions.

What We Offer

Competitive pay based on experience
Paid time off (PTO)
Supportive and collaborative team environment
Opportunity to grow with a new and expanding practice
Modern office with updated technology

If you are passionate about patient care and want to be part of a growing practice that values relationships, teamwork, and exceptional service, we would love to hear from you.

**** Application Instructions ****
Please apply through this platform. We kindly ask that applicants **do not call the office** regarding the status of their application. Qualified candidates will be contacted directly for the next steps in the hiring process.

Thank you for your interest in joining our team.