Front Desk Coordinator

Precision Dentistry in Columbia, MD is seeking a warm and personable Front Desk Dental Receptionist to join our dedicated team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.

Responsibilities:

Greet patients and visitors with a friendly and welcoming demeanor.
Manage phone calls and correspondence, directing inquiries to the appropriate staff members.
Schedule appointments and maintain the appointment calendar.
Verify and update patient information in our electronic health records system.
Process insurance claims and patient billing accurately and efficiently.
Assist patients with understanding their insurance benefits and financial responsibilities.
Maintain a clean and organized reception area.
Collaborate with dental assistants, hygienists, and dentists to ensure seamless patient flow.
Uphold patient confidentiality and privacy according to HIPAA regulations.
Review Treatment Plans and recommendations with patients.

Requirements:

High school diploma or equivalent; additional certification in office management is a plus.
Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting.
Exceptional interpersonal and communication skills.
Strong organizational and multitasking abilities.
Proficiency with dental practice management software (experience with Open Dental a plus).
Ability to remain calm and professional in stressful situations.
Detail-oriented with a strong focus on accuracy.
Compassionate and empathetic attitude towards patients' needs.
Commitment to maintaining a positive and supportive work environment.

Benefits:

Competitive salary commensurate with experience.
Paid time off (vacation, sick leave, and holidays).
Retirement savings plan (401k) with employer match.
Professional development opportunities and continuing education support.
Bonus opportunities

At Precision Dentistry, we are committed to providing our patients with the highest quality dental care in a friendly and welcoming environment. If you are passionate about customer service and enjoy working in a collaborative team setting, we encourage you to apply for our Front Desk Dental Receptionist position. Join us in making a difference in our patients' lives every day.

How to Apply:

Please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for our team to columbiamddentistry@gmail.com. We look forward to hearing from you!

Precision Dentistry is an equal opportunity employer and values diversity in our workforce.

Disposable gowns, Goggles, Nitrile gloves, Regular masks