Front Desk Lead

Job description:

Position: Front Desk Lead needed at Missouri City, Texas

Reports to: Office Manager

ROLE
The Office Manager role is to bring the company’s patient-centric mission to life through implementation and maintaining processes. The goal of the front desk lead position is to secure the functionality of business to drive extensive and sustainable growth.

While the Office Manager helps design business strategy, the Office manager is the one holding the team accountable to implementation and fulfillment. Oftentimes, the front desk lead acts as a liaison between the Office Manager and the rest of the company and follows the steps for proper “pace” for growth assigned from the Managing Partner.

RESPONSIBILITIES
Lead and support the team in daily admin operations
Experience with insurance verification and treatment planning/presenting
Manage and guide a team with leadership skills
Collaborate with the team to bring innovative ideas to the table
Oversee the focus of the company’s patient-centric mission while assuring progress of the company’s annual objectives, quarterly targets, and monthly goals.
Implementing policies, systems & frameworks that build and protect company’s tenants
Report metrics on annual objectives, quarterly targets, and monthly goals
Provide systems of operations and company needs for onboarding, training, and hiring with the office manager.
Ensures all team members have a proper support system in place and goals are aligned with the patient-centric mission and company tenants

RESULTS
Company maintains a team focus that reflects the patient-centric mission and company tenants
Establish consistent production and collection numbers through comprehensive scheduling processes and systems
We practice transformational (coaching) leadership in our organization and allow people to achieve success through clear outcomes, resources, and support.
Patient-centric mission and company tenants are constantly communicated to team

REQUIREMENTS
Preferably with Open Dental & Dentrix Ascend experience
At least 5 years of experience in the Dental Field
High level communication skills
Experience in people training and development
Ability to set goals and design executable goals with achievable deadlines
Highly developed interpersonal and leadership skills
Coachable
Completes deadlines on time
Pay dependent on experience.
Proactive approach

Job Type: Full-time

Benefits:
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Commute:
Missouri City, TX 77459 (Required)

Ability to Relocate:
Missouri City, TX 77459: Relocate before starting work (Required)

Work Location: In person