Office Coordinator

We’re seeking an honest, caring, and dedicated full-time Office Coordinator to join our friendly team. If you thrive on the “hospitality” side of dentistry—making patients feel comfortable and addressing their concerns—this role could be the perfect fit. We’re looking for someone who communicates well with colleagues and is ready to step into a leadership position.
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Position Details
• Pay range: $27–$31 per hour, based on experience

• Schedule:
o Monday, Wednesday, Thursday: 7:00 AM–5:30 PM (30-minute lunch)
o Tuesday: 6:00 AM–5:00 PM (30-minute lunch)
o Fridays only by rare exception
o No weekends—enjoy three-day weekends every week

• Location: Havana Street Dental on Havana St. & Mississippi Ave. – near Costco, Target, Kohls, and many other stores and restaurants. We are in a diverse and busy community in which there is a strong need for good dental care.

Benefits
• Medical insurance
• Vision insurance
• Dental benefits for you and your family
• Paid time off (PTO), sick leave, and paid holidays
• 401(k) retirement plan
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About Our Practice
Our practice has been serving the Aurora and East Denver community for 35 years. The practice's current owner graduated 6 years ago from school and can perform a variety of procedures including dental implants, clear aligner therapy, Botox, and more. We strive to be innovative, but above all else we focus on getting to know our patients and supporting our teammates. We primarily treat adults covered by private insurance, with a small patient base on Medicaid. We currently use Eaglesoft and are in the process of transitioning to Open Dental (cloud based).
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Your Team
You will collaborate with and supervise our other front office team members, including our Receptionist, Treatment Planning Coordinator, and Billing Specialist.
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Key Responsibilities
• Oversee patient scheduling, check-in/check-out, and recall/reminder systems
• Maintain patient records and charting
• Coordinate insurance verifications and claims submissions (working with Billing Specialist)
• Post payments, manage accounts receivable, and assist with billing inquiries
• Serve as liaison between Owner Doctor, clinical staff, vendors, and patients
• Develop and update office policies, procedures, and team manuals
• Recruit, onboard, and train front-office staff; manage schedules and time-off requests
• Schedule equipment maintenance and repairs
• Support the transition to Open Dental software
• Handle patient concerns, feedback collection, and satisfaction initiatives
• Assist with marketing and referral programs
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Qualifications
• Minimum three (3) years of dental front-office experience
• Exceptional organization and customer-service skills
• Team-oriented mindset with a positive, proactive attitude
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How to Apply
Please send your resume which highlights your dental office experience to HAVANASTREETDENTAL@GMAIL.COM. We look forward to welcoming our next team member!

We are a friendly, honest, and caring office that has been in business for 36 years. Most of our patients are adults and have been loyal to the office for many years. We have 2 hygiene rooms and 3 restorative rooms, and there is 1 dentist. You would love to work here because we are ethical and team-oriented. We value each team member having a voice and bringing their ideas to the group.

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