Treatment Coordinator Full time

Job Title: Dental Treatment Coordinator

Location: Sugar Land, TX, Employment Type: Full-Time

Salary Range: [$25-$30 per hour, plus benefits/bonus potential]

About Advanced Dentistry Sugar Land
Step into Advanced Dentistry Sugar Land, a modern, patient-focused dental practice where our close-knit team thrives on collaboration and support. We are committed to excellence in patient care, utilizing [state-of-the-art technology - iTero scanners, digital X-rays, Photography and Videography, digital smile generation, T scan, Er-Cr YSGG , Diode Lasers etc. to provide top-tier comprehensive and cosmetic dentistry. Our mission is to create happy, healthy smiles for everyone in the Sugar Land and surrounding communities. If you are passionate about helping people and value a positive, constructive office culture, we would love to meet you.

The Role

We are seeking a motivated, empathetic, and organized Dental Treatment Coordinator to join our team. In this pivotal role, you will act as the liaison between the doctor and the patient, ensuring every patient understands their treatment plan and feels comfortable moving forward with the recommended care. This position is perfect for a confident communicator with a patient-first philosophy and strong organizational and communication skills.

Key Responsibilities

Patient Education & Case Presentation: Present treatment plans clearly and persuasively, using simple, patient-friendly language to explain procedures, timelines, and expected outcomes.
Financial & Insurance Coordination: Review insurance benefits, provide accurate cost estimates, and present financing options (e.g., CareCredit, in-house plans etc.) to help patients afford the care they need.
Case Acceptance & Follow-Up: Utilize strong negotiation and closing skills to maximize case acceptance. Manage the list of unscheduled treatments and follow up with patients to ensure they move forward with necessary care.
Scheduling & Administration: Manage patient schedules, coordinate appointments between different providers/specialists, handle patient check-ins/check-outs, and maintain accurate patient records and documentation.
Patient Advocacy: Uncover and address patient barriers to completing treatment, answer questions regarding procedures and costs, and maintain a warm, professional demeanor at all times.
Skills & Qualifications

5+ years of experience in a dental office setting or a similar patient-facing role is highly preferred.
Knowledge of dental terminology, procedures, coding (ADA codes), and insurance basics.
Exceptional communication and interpersonal skills, with a focus on empathy and customer service with an understanding of patient psychology.
Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
Proficiency with dental practice management software, experience with Dentrix, which is essential and MS Office.
Bilingual in English and Spanish is a plus.
Compensation & Benefits

We offer a competitive compensation package that rewards your expertise and dedication:

Competitive hourly rate based on experience, with bonus potential for case acceptance metrics.

Paid time off (PTO) and paid holidays.
[Discounted/Free] dental care for employees
Opportunities for professional growth and continuing education.
A supportive and collaborative work environment.
How to Apply

If you're a go-getter looking for an opportunity to make a real difference in patients' lives and contribute to a fantastic team environment, we want to hear from you!

Please submit your resume with a cover letter detailing your relevant experience and references to AdvancedDentistryHiring@gmail.com. Our website is www.SugarLandCosmeticDentist.com. We can't wait to meet you!

Job Type: Full-time

Benefits:
Dental insurance
Employee discount
Paid time off
Retirement plan
Education:

High school or equivalent (Required)
Experience:

Relevant: 5 years (Required)
Dental receptionist: 5 years (Required)
Ability to Commute:

Sugar Land, TX 77478 (Required)