Treatment Coordinator

Are you passionate about helping patients transform their smiles and their lives? Do you have a strong background in sales and a solid understanding of comprehensive and cosmetic dentistry? We’re looking for a dynamic Treatment Coordinator to join our growing team at Smile Village Dental Care, a boutique cosmetic dental practice committed to delivering excellence and luxury-level care.

What You’ll Do:
• Serve as the liaison between doctor and patient, guiding patients through their recommended treatment plans with clarity, confidence, and compassion.
• Present comprehensive treatment options with a focus on cosmetic outcomes, financing, and scheduling, ensuring patient understanding and commitment.
• Build rapport and trust, using your sales experience to support case acceptance and patient education.
• Coordinate with clinical and front office teams to ensure a seamless patient experience from consultation to completion of care.
• Follow up with patients proactively, providing support and answering questions to maintain high levels of engagement and retention.

What We’re Looking For
• Minimum 2 years of experience in a treatment coordinator or sales role in a dental, cosmetic, or medical aesthetic setting (experience with Eaglesoft software is a plus!)
• Proven ability to present high-value cases with confidence and compassion.
• Strong knowledge of comprehensive and cosmetic dental procedures including veneers, Invisalign, implants, smile design, etc.
• Excellent communication, organizational, and interpersonal skills.
• Comfort with financial discussions and patient financing options.
• A polished, professional, and patient-focused demeanor.

Why Join Us?
• Work in a beautiful, modern, and patient-centered environment.
• Be part of a collaborative team passionate about creating beautiful smiles.
• Enjoy opportunities for growth, continuing education, and professional development.
• Competitive compensation package with performance-based incentives.