Assistant manager

Tooth Tales Pediatric Dentistry & Orthodontics is seeking an experienced Assistant Office Manager to join our leadership team. We are looking for a motivated, organized, and service-driven professional with experience in managing a pediatric dental and orthodontic practice who is passionate about creating an exceptional patient experience while supporting a high-performing team.

This role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring team members, and understands the unique dynamics of pediatric and orthodontic dentistry.

About Tooth Tales:

Tooth Tales is a growing pediatric dental and orthodontic practice committed to providing outstanding care to children and families in a welcoming, compassionate environment. Our leadership team is focused on growth, teamwork, and creating systems that support both patients and staff.

Position Overview

The Assistant Office Manager will work closely with the Office Manager and doctors to ensure the daily operations of the practice run smoothly. This individual will help lead the front office team, support operational efficiency, and help drive practice growth through excellent patient service and strong administrative oversight

Key Responsibilities:

Team Leadership

Support management in supervising and coaching front office staff
Help maintain a positive, collaborative, and accountable team culture
Assist with staff training, scheduling, and performance support
Practice Operations

Ensure efficient patient flow and smooth daily operations
Help manage appointment scheduling, cancellations, and no-shows
Assist in implementing systems that improve productivity and efficiency
Patient Experience

Maintain a warm, welcoming, and family-focused environment
Address patient concerns and ensure exceptional service
Support communication with parents regarding treatment plans and scheduling
Financial & Administrative Oversight

Support insurance verification, treatment coordination, and collections
Monitor production and scheduling to help meet office goals
Assist with reporting, tracking KPIs, and identifying areas for improvement
Growth & Development

Help support referral relationships and patient retention
Contribute to strategies that increase case acceptance and practice growth
Assist with marketing efforts to promote office culture and community engagement.
Qualifications:

3+ years of dental office management experience required
Pediatric and orthodontic dental practice experience strongly preferred
Strong knowledge of dental scheduling, insurance, and treatment coordination
Experience managing staff and supporting team development
Excellent communication and leadership skills
Highly organized with strong problem-solving ability
Ability to multitask and thrive in a busy practice environment
Join us as an Assistant Manager where your enthusiasm fuels our success! Bring your leadership talent to a vibrant team committed to delivering exceptional patient experiences. We value energetic individuals who are eager to grow their management skills while making a positive impact every day.

What We Offer:

Competitive compensation based on experience
Supportive leadership and team culture
Opportunity to grow within a thriving practice
The chance to make a meaningful impact on children’s dental care
Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person