Front Desk Receptionist

Front Desk Receptionist
Full-Time 35-40 hours
Must be English-speaking. Bilingual Spanish or Russian is a plus!

Summer office hours: Mon-Thurs 9:30 am - 7 pm
starting September/October office hours Mon-Thurs 9:30 am - 7 pm Fridays TBD

Arthur Greyf, DDS, FICOI
Dental Office, 425 Essex Street, Millburn, NJ 07041
Position starts at $20/hour + based on experience
Benefits, PTO, Bonus Structure

Job Description
Arthur Greyf, DDS, FICOI is looking for a Front Desk Receptionist to become an integral part of our rapidly growing dental team in Millburn, NJ. The right candidate will have 2 years experience in a Dental Office or as a Customer Service Representative. Must be English-speaking. Conversational Spanish or Russian is a plus!
This is a full time on site position. This is not a remote position. Applicants should be prepared to work full time, in person at our Millburn, NJ office.
This position is eligible for advancement within our sales team with opportunities for professional development.
Arthur Greyf, DDS, FICOI offers a competitive salary, benefits package including subsidized medical insurance, retirement plan, in-house dental, PTO, and quarterly bonus to every full-time person on our team. We invest in long term team members that seek to contribute to our community and grow personally and professionally. Please see terms and benefits below.

Job Duties – in the order of most frequent or highest priority.
1. Arrive at work on time every day with a great attitude, a helpful demeanor and a positive approach. Show patience and empathy for patients with difficult personal or financial situations.
2. Make and receive calls related to scheduling patients. Provide team members with consistent information so that all team members are well informed.
3. Check-in patients and inform the team of their arrival.
4. Work within our current PM software (Dentrix), Weave Communications, and Google Office-especially Google Sheets, as they are the systems through which all patient, doctor, and staff communications and appointments are conducted.
5. You must be able to use computer based call center software (Progressive), head phones, do data entry, schedule and confirm appointments, maintain databases and provide excellent customer service.
6. Confer with managers and staff to help them with communications and engagement with patients.
7. Track, using in house data systems, incoming new patients, referral sources, and consultation appointments.
8. Scan documents to patient charts.
9. Other duties, as assigned.
Requirements:
2 years of relevant experience
Excellent verbal and written communication skills in English-additional languages are a plus!
Strong collaborative and people skills
Time-management skills and the ability to meet deadlines
Solid analytical skills to collect and interpret data
Outstanding decision-making skills
Professional demeanor
Keen attention to detail
Computer skills

Potential Salary Range for a full time W-2 position with available benefits package available starting at $20/hr, based on experience.
The culture at Arthur Greyf, DDS, FICOI prioritizes dependability, empathy, and great attitude. This means that it is vitally important that employees come to work on time, consistently and dependably with an excellent, cheerful, helpful and inclusive attitude. Arthur Greyf, DDS, FICOI stresses these qualities because they are core values of the company and an expectation of our patients and staff.
Employment is contingent upon the results of previous employment verification, positive reference reporting, and evidence of educational degrees and professional registrations as indicated on your resume or application.

Private Robotic Implant and Cosmetic Dentistry practice in beautiful downtown Millburn, NJ. Hygiene patients are given 60 minutes, and 90 minutes for new patients.

Not specified