Dental Office Manager

Dental Office Manager
PLEASE REVIEW ADDRESS HOURS AND PAY BEFORE APPLYING
Location: 9660 Hillcroft St #555, Houston, TX 77096
Schedule: Monday through Thursday, 8:00 AM to 3:00 PM
Employment Type: Full-time

About Us

We recently acquired this established Houston dental practice and are investing in its next chapter. Our goal is to build a warm, healthy, well-run office where our team feels supported and our patients receive care at the highest level we can offer. We are looking for an Office Manager who wants to help shape that culture from the ground up.

The Role

As Office Manager, you will be the heartbeat of the front office. You will keep daily operations running smoothly, support our clinical team, and make sure every patient feels welcomed and cared for. You will also play a key part in the transition, helping us build new systems, strengthen team morale, and grow the practice’s capacity to treat patients.

Responsibilities
Oversee daily front office operations, scheduling, and patient flow
Manage dental insurance verification, claims submission, follow-up, and appeals, including writing claim narratives
Handle out-of-network billing, benefits breakdowns, and patient financial conversations
Present treatment plans and financial options to patients clearly and compassionately
Build strong, trusting relationships with patients, team members, and referral partners
Support and encourage the team, helping foster a positive, collaborative workplace
Identify opportunities to improve processes and help implement new systems during the practice’s transition
Monitor accounts receivable, collections, and key office performance metrics
Coordinate with ownership on staffing, supplies, and office needs
Qualifications

Required:

Experience working in a dental office
Solid working knowledge of dental insurance, including verification, claims, and denials
Strong interpersonal skills with a talent for building rapport quickly
Excellent communication and organizational skills
Comfort with change and a positive, solutions-oriented attitude

Preferred:

Experience with out-of-network dental billing
Prior dental office management or lead front desk experience
Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
Experience helping a team through a change in ownership or transition

What We Offer
A full-time, set Monday through Thursday schedule with Fridays off; Great work life balance!
The chance to shape a practice’s culture and systems during an exciting new chapter
A supportive ownership team invested in your success
Competitive compensation based on experience: 23-29

Hillcroft Dental Smiles is an equal opportunity employer.