Front Desk/Call Center

Front Desk Receptionist – Call Center
Location: 13611 Skinner Road Suite 100, Cypress TX 77429
Employment Type: Full Time (Mon-Thurs 7am-5pm)

Join a Practice that Makes People Smile — Inside and Out!

At Active Life Dentistry, our mission is to *make people smile* by delivering high-quality dentistry and being a spark of positivity in the world. We strive to help our patients feel better about their smiles—and themselves. If you're a friendly, organized, and reliable individual who thrives in a fast-paced, team-oriented environment, we’d love to hear from you!

Position Summary:

As a member of our Call Center and Front Desk team, you’ll be the first point of contact for our patients—on the phone and in person. Your role will include a mix of front desk duties, insurance verification, and posting checks (both private and insurance) to patient accounts.

Key Responsibilities:

Front Desk Duties

* Greet and welcome patients with a warm and professional attitude
* Schedule, reschedule, and cancel appointments as needed
* Assist patients in completing necessary forms and documentation
* Prepare daily schedules and charts for dental staff
* Update patient records with recent treatments and procedures
* Handle incoming phone calls, emails, and other communications
* Manage general administrative tasks (copying, filing, faxing, etc.)
* Collect payments from patients for services rendered

Call Center & Account Support

* Assist with answering a high volume of calls with excellent phone etiquette
* Verify patient insurance coverage and benefits
* Accurately post insurance and private payments to patient accounts

Qualifications:

* High school diploma or equivalent required
* Dental office or medical front desk experience preferred
* Familiarity with dental insurance verification is a plus
* Strong communication and interpersonal skills
* Detail-oriented, organized, and able to multitask
* Proficient with dental practice software OpenDental preferred

Why Join Us?

* Supportive and uplifting team culture
* Opportunity to make a positive difference every day
* Growth opportunities within the practice
* Competitive pay and benefits (depending on experience and full/part-time status)

Ready to Help People Smile
Apply now and be part of a practice that values kindness, professionalism, and top-quality care.

Send resumes to Ashley@activelifedentistry.com