We're Hiring! Operations Manager – Join a Team That Feels Like Family

Operations Manager
Are you a compassionate, people-first leader who finds fulfillment in helping patients understand their care, feel confident in their decisions, and move forward toward better health? Do you love supporting a team, building systems, and creating an environment where both patients and team members thrive?
We’re a busy, privately owned, two-doctor dental practice in Conroe, TX looking for a strong Practice Manager to help lead our team and guide our patients through their treatment journey with clarity and care. This is a leadership opportunity inside a growing practice where your impact will be felt daily by both patients and team members.
At Conroe Dental Associates, we believe leadership is about setting the tone through integrity, positivity, and professionalism. We lead by example. We coach instead of criticize. We invest in growth. And we believe the right leader can elevate both culture and performance at the same time.
If you love ownership, accountability, and making a meaningful difference in people’s lives — we’d love to meet you.

About the Role (Hybrid Leadership + Patient Care)
This is a full-time, salaried Monday–Friday position that combines leadership responsibilities with treatment coordination.
On clinical days, you will:
• Present treatment plans clearly and confidently
• Help patients understand insurance and financing options
• Collect payments and improve same-day case acceptance
• Implement and manage a dynamic follow-up system for unscheduled treatment
• Ensure smooth hand-offs between clinical and front teams
On non-clinical/admin days, you will:
• Lead morning huddles and bi-weekly team meetings
• Monitor and report key performance indicators (collections %, AR, schedule utilization, hygiene retention, new patients, etc.)
• Oversee insurance systems and aging reports
• Manage payroll approvals, PTO tracking, and timesheet accuracy
• Support hiring, onboarding, and team performance reviews
• Strengthen systems, improve workflows, and partner with doctors on growth initiatives
This role is designed to grow with the practice. As we continue to scale, the leadership responsibilities will expand and eventually transition into a more operations-focused position.

Who You Are:
• You have 3+ years of dental office management and/or treatment coordination experience
• You’re confident discussing finances and treatment with patients
• You understand KPIs, collections, AR management, and insurance systems
• You’re organized, proactive, and systems-minded
• You hold people accountable with clarity and kindness
• You stay calm under pressure and solve problems before they escalate
• You’re a strong communicator with excellent verbal and written English skills
• You believe culture and patient experience matter just as much as numbers
Bonus Points If You:
• Know Eaglesoft
• Have worked in a growth-focused private practice
• Love tracking performance and improving systems
• Enjoy mentoring and developing team members

Why You’ll Love Working With Us:
We are a tight-knit, family-oriented team that values:
• Positivity & Enjoyment
• Integrity & Transparency
• Growth & Learning
• Support & Collaboration
• Creating Raving Fans
• Attention to Detail

Our doctors value your input and growth. You won’t be micromanaged — you’ll be trusted. We believe in continuous improvement, strong communication, and celebrating wins together.
This is a place where your leadership truly matters.

Compensation & Benefits:
• Competitive salary (based on experience)
• Quarterly performance bonus potential
• PTO & Paid Holidays
• 401K with company match
• Dental benefits
• Continuing education support
• Uniform allowance
• Leadership and professional development opportunities

Schedule:
Conroe Dental Associates
333 N Rivershire Dr. Suite 280, Conroe, Texas 77304
Full-time, Monday–Friday

To Apply:
Please email teamhire.cda@gmail.com with:
- Your resume (include desired pay range)
Thoughtful answers to at least 3 of the following:
1. What excites you about leading a dental team?
2. What KPI do you feel most confident managing — and why?
3. What’s a system you implemented that improved an office?
4. How do you handle holding someone accountable while keeping morale high?
We’re not just hiring a manager — we’re looking for a leader who wants to grow with us and make a real difference in the lives of our patients and team.
If that sounds like you, we’d love to connect.