Seeking Front Desk for GP & Ortho

Front Desk / Insurance Specialist
Join Our Growing Dental Team

We are seeking a professional, organized, and patient-focused Front Desk / Insurance Specialist to join our busy and fast-paced dental office. The ideal candidate is dependable, detail-oriented, experienced in dental insurance verification and billing, and comfortable managing orthodontic cases and scheduling.

This position plays a vital role in creating an exceptional patient experience while ensuring efficient office operations.

Position Responsibilities
Greet and check in/check out patients professionally and warmly
Answer multi-line phone systems and schedule appointments efficiently
Verify PPO insurance eligibility and benefits
Occasionally present treatment plans and discuss financial arrangements with patients
Maintain orthodontic scheduling and patient flow
Maintain accurate patient records and documentation
Collect payments and maintain daily financial accuracy
Coordinate communication between patients, doctors, and team members
Ensure HIPAA compliance and patient confidentiality at all times

Qualifications
Required:
Minimum 1–2 years of dental front office experience
Experience with dental insurance verification and claims processing
Orthodontic experience required
Strong communication and customer service skills
Professional appearance and positive attitude
Reliable, punctual, and team-oriented
Ability to multitask in a fast-paced environment
Basic computer proficiency

Preferred:
Experience with Open Dental& Dolphin
Bilingual candidates encouraged to apply
Knowledge of treatment planning and financing options
Compensation & Benefits
Competitive pay based on experience
Opportunities for growth and advancement
Supportive team environment
Employee dental benefits
Paid time off/holiday benefits

Please submit your resume to theshoresdental@gmail.com