Dental Front Desk / Billing Coordinator

Dental Front Desk / Billing Coordinator

Location: La Cantera Area – San Antonio, TX
Position: Full-Time

We are looking for a dependable, organized, and personable Dental Front Desk / Billing Coordinator to join our growing dental practice in the La Cantera area.

The ideal candidate is comfortable managing both front-office responsibilities and dental billing/insurance and is able to provide an excellent experience for patients while keeping the administrative and financial side of the practice running smoothly.

Responsibilities

* Greet patients and provide a welcoming, professional front-office experience
* Answer phones, respond to patient inquiries, and manage appointment scheduling
* Confirm appointments and help maintain a productive provider schedule
* Verify dental insurance eligibility and benefits
* Prepare and discuss treatment estimates and patient financial responsibilities
* Submit dental insurance claims accurately and promptly
* Follow up on outstanding insurance claims and unpaid balances
* Review EOBs and insurance payments and assist with payment posting
* Work insurance and patient accounts receivable (A/R)
* Collect copays, deductibles, treatment balances, and outstanding patient balances
* Assist patients with payment options and financial questions
* Maintain accurate patient demographic and insurance information
* Coordinate with clinical team members to ensure smooth patient flow
* Help follow up with unscheduled treatment and overdue patients
* Maintain patient confidentiality and follow HIPAA requirements

Qualifications

* Previous dental front desk, insurance, or dental billing experience strongly preferred
* Understanding of dental insurance terminology, claims, EOBs, deductibles, maximums, and frequencies
* Experience with dental practice-management software preferred
* Comfortable discussing treatment costs and collecting payments
* Excellent communication and customer-service skills
* Strong attention to detail and ability to stay organized in a busy office
* Dependable, punctual, and able to work well as part of a team
* Professional and positive attitude
* Bilingual English/Spanish is a plus

What We’re Looking For

We are especially interested in someone who takes ownership of the front office and billing process, follows through on outstanding claims and balances, and enjoys building good relationships with patients. This position is a great fit for someone who can balance excellent patient service with strong attention to collections, insurance, and practice productivity.

Compensation & Benefits

* Competitive pay based on experience
* Full-time position
* Opportunity for long-term growth within the practice
* Additional benefits and incentives discussed during the interview

To Apply:
Please submit your resume along with a brief description of your dental front-office and/or billing experience. Candidates with experience handling dental insurance claims, A/R, collections, and treatment coordination are encouraged to apply.