Ortho Treatment Coordinator & Front Desk (Part-time)

Orthodontic Treatment Coordinator/Front Desk – Join Our Compassionate Team!
Oaks Point Orthodontics – Houston, TX
Part-Time | Three days per week

Who We Are
At Oaks Point Orthodontics, we’re all about creating bright, confident smiles for kids from toddlers to teens. Our privately-owned, high-energy orthodontics office is built on positivity, compassion, and delivering exceptional care in a child-friendly environment. We’re a tight-knit team that values teamwork, reliability, and making every visit a positive experience for our patients and their families.
If you’re organized, detail-oriented, and passionate about helping kids and their families feel supported, you’ll thrive in our dynamic, purpose-driven practice!

What You’ll Do
As our Treatment Coordinator, you’ll be the welcoming face of our practice and a key player in ensuring smooth operations. You’ll serve as a key liaison between the dental team, patients, and their families, ensuring a smooth and positive experience.

Your Day-to-Day Will Include:
-Present treatment plans and financial estimates to parents/guardians.
-Verify insurance coverage, submit pre-authorizations, and process claims.
-Schedule, confirm, and follow up on treatment and recall appointments.
-Collect and post patient payments and manage outstanding balances.
-Collaborate with the dentist, assistants, and front office to maintain an efficient schedule.
-Deliver exceptional customer service in a warm, family-friendly environment.

Let’s Talk About Reliability
This role requires consistency, dependability, and punctuality. In a small practice like ours, every team member is essential to our success. If you frequently need time off or struggle with availability, this may not be the right fit. Our patients and team count on you to show up ready to make a difference every day!

Must-Have Qualifications
-High school diploma or equivalent
-Proficiency with dental software (e.g., Open Dental) and Microsoft Office Suite (Word, Excel, Outlook)
-2-3 years of experience in a treatment coordinator role in a dental office (pediatric or orthodontic setting strongly preferred)
-Experience with treatment presentation, scheduling, and financial coordination
-Working knowledge of dental terminology, insurance coding, and billing procedures
-Ability to work part-time, rotating 3 days per week

Bonus Points For:
-Prior experience in a pediatric or orthodontic setting
-Fluency in both English and Spanish preferred – bilingual communication is highly valued to support our diverse patient families

The PERKS of Working With Us
We live by our core values, and they shape everything we do:
Patience: We create a calm, supportive environment for kids and families
Efficiency: We value your ability to multitask and keep things running smoothly
Respect: We foster a collaborative, professional team culture
Kindness: We go above and beyond to make every patient feel cared for
Service: We’re committed to delivering unmatched care

You’ll also enjoy:
A supportive, family-like team environment
Opportunities to grow and make a real impact
The chance to create positive dental experiences for kids

If This Sounds Like You…
You’re organized, reliable, and always show up on time
You have strong communication skills and a warm, friendly demeanor
You love working with kids and families in a fast-paced, collaborative setting
…Then we can’t wait to meet you!

Apply Today!
Join us in making every dental visit a positive, smile-filled experience for our young patients!