Office Manager

Are you a proven leader who thrives in a fast-paced healthcare environment? Do you enjoy building high-performing teams, creating exceptional patient experiences, and developing systems that help an organization grow?

Lifetime Dental Care is seeking an experienced Office Manager to lead the daily operations of our growing pediatric and family dental practice. This position is ideal for someone who is highly organized, detail-oriented, and passionate about leadership, accountability, and delivering outstanding patient care.

If you are someone who enjoys coaching teams, solving problems, improving processes, and creating a positive workplace culture, we'd love to meet you.

What You'll Do

As our Office Manager, you will serve as the operational leader of the practice by:

Leading and developing a high-performing administrative and clinical support team
Creating an exceptional patient experience from scheduling through treatment completion
Managing daily office operations, workflow, and team productivity
Driving accountability through KPIs, reporting, and performance coaching
Overseeing scheduling efficiency, patient flow, and production goals
Managing insurance, billing, collections, and financial systems
Recruiting, hiring, onboarding, and training new team members
Developing office systems, policies, and standard operating procedures
Leading team meetings and fostering positive communication and collaboration
Maintaining regulatory compliance, HIPAA, OSHA, and office standards
Managing vendors, inventory, and facility operations
Supporting doctors so they can focus on providing outstanding patient care

The ideal candidate is:

A confident and positive leader
Highly organized with exceptional attention to detail
Comfortable managing multiple priorities simultaneously
Passionate about coaching and developing others
A proactive problem solver who enjoys improving systems
Calm under pressure and able to make sound decisions
Professional with excellent communication skills
Patient-focused with a commitment to exceptional customer service
Honest, dependable, and accountable

Qualifications:

Minimum 3 years of dental office management experience preferred
Previous supervisory or leadership experience required
Strong knowledge of dental insurance and billing
Experience with scheduling, collections, treatment planning, and financial arrangements
Experience using Dentrix or similar dental practice management software (Dentrix preferred)
Working knowledge of both front office and clinical workflows
Strong analytical and organizational skills
Excellent verbal and written communication
Proficiency with Microsoft Office and Google Workspace
Why Join Lifetime Dental Care?

We believe our team is our greatest asset. We are committed to creating a supportive culture where employees are respected, challenged, and given opportunities to grow professionally.

Benefits:

Competitive salary
401(k) with company match
Medical, dental, and vision insurance
Paid Time Off
Paid Holidays
Employee Assistance Program
Employee discounts
Continuing education and professional development
Leadership development opportunities
Positive team culture
Opportunities for advancement

If you're looking for more than just a management position—if you're looking to build an exceptional team, improve systems, develop people, and help create the best dental experience in Northern Virginia—we encourage you to apply.

We look forward to learning more about your leadership experience and how you can help shape the future of Lifetime Dental Care.