Our team is seeking an experienced Patient care coordinator/ Front desk. This role will be responsible for the overall performance and patient experience for the practice they serve. We are looking to hire a personable dental receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists.
Dental Receptionist Responsibilities:
• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Dental Receptionist Requirements:
• High school diploma or GED.
• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• Proficient in dental practice management software (Open Dental) .
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.
Required Traits
• Professional, can do attitude
• Career centered around exceptional patient service
• Good grooming and professional image
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Self-starter with strong attention to detail
• Ability to foster team environment
• Servant leadership style
Job Type: Full-time
Salary: $19.00 to $25.00 /hour
Additional benefits: Holiday, Uniform, CE
Schedule:
• Weekends required
• 38-40 hours week
• Typical office hours are 8:30:00AM - 5:3000PM; Hours of operation may change depending on the business needs.
Please email resume with the expected hourly salary to be considered for the position. We will be contacting qualified applicants for an interview.
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