Full-Time Patient Coordinator

Patient Coordinator (Full-Time)
Orchard Family Dental - General Family Practice
Pay: From $20.00 per hour (Compensation negotiable based on experience)

About Us
Orchard Family Dental is a modern, patient-centered private practice dedicated to delivering exceptional care in a warm, welcoming environment. We take pride in building lasting relationships with our patients and creating a positive, supportive workplace for our team.

We are seeking an engaging, friendly, and motivated Full-Time Patient Coordinator to be the first and last point of contact for our patients. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and is eager to grow within the dental field.

What You’ll Do:
As our Patient Coordinator, you will play a key role in ensuring smooth daily operations and an outstanding patient experience. Your responsibilities will include:

- Greeting and checking patients in and out
- Answering phone calls and routing messages
- Scheduling and updating appointments
- Maintaining accurate and up-to-date patient records
- Verifying and updating insurance information
- Collecting co-pays and outstanding balances
- Keeping the reception and patient-facing areas clean and organized
- Assisting the office manager with day-to-day administrative tasks
- Tracking and managing office supply inventory
- Working closely with the Front Lead on daily tasks and goals
- Supporting team members as needed to keep the office running smoothly

What We’re Looking For:
- A minimum of 2 years of experience as a front desk receptionist/patient coordinator in a general dental office (required)
- Knowledge of dental management software required (Open Dental preferred)
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Bilingual in either Spanish or Korean preferred
- Strong written and verbal communication skills
- A positive attitude and the ability to work well both independently and as part of a team
- Familiarity with dental codes, procedures, and insurance

Why You’ll Love Working Here:
- Supportive, friendly team culture
- Opportunity to grow and expand your skills in a modern dental practice
- Additional benefits available for full-time team members such as PTO, 401k, and employee discounts

How to Apply:
If you’re excited to join a warm, hardworking, and patient-focused team, we’d love to hear from you! Please submit your resume through this post or email it directly to admin@orchardfamilydental.com.