Office Manager / Treatment Coordinator

Office Manager / Treatment Coordinator
– Prosthodontic Implant Practice

We are a thriving prosthodontic implant specialty practice seeking a highly organized, proactive, and experienced Office Manager / Treatment Coordinator to lead our team and support the continued growth of our office. This dual‑role position is ideal for a motivated individual who excels in both operational leadership and treatment coordination, while ensuring an exceptional patient experience. You will play a key role in driving efficiency, supporting staff, managing systems, and guiding patients through their treatment journey with clarity and confidence.

Key Responsibilities
Office Management:
- Oversee daily operations and ensure smooth workflow
- Supervise and train staff; support HR tasks such as recruitment and onboarding
- Manage scheduling, production goals, and office efficiency
- Handle AR, billing, claims, and financial reporting
- Monitor KPIs, budgets, and practice performance
- Provide front desk support and maintain professional communication
- Oversee clerical duties including filing, data entry, and document preparation
- Maintain compliance, organization, and a positive work environment

Treatment Coordination:
- Convert consultations into scheduled treatments using strong case‑acceptance skills
- Present and explain financing options to help patients move forward with care
- Manage treatment plans, patient records, and communication pipelines
- Track leads and follow‑ups using Dentrix and Go High Level CRM
- Reactivate missed or pending consultations
- Ensure an exceptional patient experience from first contact to treatment completion
- Support marketing efforts through accurate reporting and lead tracking

Qualifications:
- Proven experience in dental office management or similar administrative role
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Experience supervising teams and fostering a positive work culture
- Proficiency with Dentrix; Go High Level CRM preferred
- Strong sales and case‑acceptance skills
- Detail‑oriented, dependable, and motivated to help the practice grow

Join Our Team
If you are a high‑performance Office Manager with the drive, discipline, and leadership skills to deliver results, hit targets, and elevate practice performance, we want to hear from you. Bring your expertise, your accountability, and your passion for operational excellence — apply today and help take our practice to the next level.

Please do not call the office. Only E-Mail or messages please

Benefits:
Paid time off
Work Location: In person