Featured Job Posting:
Dental Assistant Manager and Insurance Coordinator
LOCATION
Johnsburg, ILAssistant Office Manager & Insurance Coordinator
Join Our Dental Team!
Are you organized, detail-oriented, and experienced in dental insurance? Do you enjoy solving problems, keeping things running smoothly, and helping a dental team succeed?
We are looking for a dependable, proactive Assistant Office Manager & Insurance Coordinator to join our team! This is an excellent opportunity for someone who understands dental insurance and wants to take ownership of insurance processes while helping oversee daily front office operations.
What You'll Do
Dental Insurance – Primary Responsibility
Verify patient insurance eligibility and benefits before appointments.
Complete detailed insurance benefit breakdowns and identify coverage limitations.
Submit, monitor, and follow up on dental insurance claims.
Research rejected, denied, and unpaid claims and coordinate appropriate resolution.
Monitor insurance aging reports and maintain consistent follow-up.
Obtain and coordinate supporting documentation, narratives, and radiographs when needed.
Review insurance payments and identify discrepancies or underpayments.
Maintain accurate insurance records and documentation in Dentrix Ascend.
Front Office Leadership & Support
Help oversee daily front office workflows and staff task completion.
Support scheduling, patient communication, and financial coordination.
Assist with training team members on insurance procedures and office systems.
Monitor outstanding tasks and ensure established processes are followed.
Work closely with the Office Manager to improve efficiency and accountability.
What We're Looking For
Previous dental office experience with a strong background in dental insurance.
Knowledge of insurance verification, benefit breakdowns, claims, denials, and aging.
Experience with Dentrix Ascend is a plus.
Excellent organization, attention to detail, and follow-through.
Strong communication and problem-solving skills.
Ability to work independently, prioritize deadlines, and take ownership of responsibilities.
A positive attitude and a commitment to teamwork and excellent patient service.
Why Join Our Team?
An opportunity to take ownership of an important area of practice operations.
A leadership role with room to grow.
A collaborative team environment.
The opportunity to improve processes, solve problems, and make a meaningful impact.
Position: Full-Time
Compensation: Based on experience
Location: Johnsburg/Richmond, IL
Interested in Joining Our Team?
We would love to hear from you! Please send your resume and a brief introduction describing your dental insurance experience.
We look forward to meeting our next great team member!
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